Posts Tagged “Customer Support”

• Castro’s Customer Support Lessons (8)July 6, 2026
• Customer Support Scams (3)October 8, 2025
• Whither Help Scout? (3)April 30, 2025
• Apple to Drop Customer Support via Social Media (3)September 1, 2023
• Indispensable Developer Tools (6)March 13, 2023
• Safari’s Date Picker Causing Customer Support Issues (1)December 27, 2022
• FogBugz Auto-Upgrades Free and Dormant Plans to Paid (3)September 21, 2022
• Zendesk to Be Acquired July 22, 2022
• FogBugz Moves to IgniteTech July 20, 2022
• Bug Tracking and Customer Support Tools (3)April 14, 2022
• Inside Apple’s Chat Support (5)December 2, 2021
• Hackers Abused Support Portal to Read Microsoft E-mails April 17, 2019
• Customer Support for Failing App Downloads (3)January 16, 2019
• Apple Support Tells Customers to Ask Developer for Refund (3)December 28, 2017
• An Apple Support Experience (6)September 11, 2017
• Rich Siegel Interview September 26, 2016
• Sustainable Software (1)March 4, 2015
• What “Coder” Means (4)September 2, 2014
• FileBuddy 10.0b1 June 25, 2012

Note: Most posts from before September 2012 are not yet tagged.