Friday, March 15, 2019

eSellerate Shutting Down

I received this in an e-mail from eSellerate:

Thank you for being a loyal eSellerate customer over the years; we sincerely appreciate your business. Due to evolving business needs, Digital River will be retiring the eSellerate platform on June 30, 2019. As a result, commerce starting July 2019 will run through our premier e-commerce solution, MyCommerce Share-It.

We will start proactively upgrading clients to the new platform starting April 15. We recommend you move your business even before that to start immediately enjoying the modernized features and functionality of MyCommerce Share-It, including:[…]

We’ve created tools for you to use to make this upgrade simple, fast and efficient; no heavy lifting on your part.

I primarily use FastSpring these days, but I like to have a second store as a backup. The new admin site let me log in with Chrome and Firefox but not Safari. The migrator copied my basic product information but not the icons. I haven’t yet been able to test the license generation because you need to e-mail them to get an account-specific test credit card number in order to place a test order.


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I got the same note. I don't like the short notice to move. I think I'm going to Paddle.

The short notice period is completely insane.

What's even better is that they have tonight confirmed to me that there is no ETA for when they'll have a migration path for those of us using the embedded eSeller on Mac :/

I'm also looking at Paddle. Unfortunately that does mean that old versions of my software will no longer be licensable after the cut off date.

I got another email last week clarifying a bunch of things.

You can terminate the move and stay on eSellerate until June 30th. BUT you'll need send a certified letter to a physical address within 30 days of that email. Otherwise you'll be moved.

They are not clear about the SDK for software sales, but sounds like it should work until June 30th. They do say they have several third parties that provide similar capabilities, but that doesn't sound good to me.

If there is anything I can do to support during this transition, just ping me a message. Would be glad to learn about your business and find ways you'll be able to keep selling. Cheers :) Alex

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