Friday, August 14, 2020 [Tweets] [Favorites]

Outlining Complaints About the App Store

Josh Centers:

At this critical juncture for the company, we wanted to take the opportunity to analyze the complaints against Apple regarding how it runs the App Store. We’ve spent a long time observing and considering these issues, and you may agree or disagree with our evaluation and conclusions. As we are neither regulators nor Apple executives, the decisions are ultimately not up to us. We merely want to lay out the issues and offer suggestions on how Apple can improve, for the sake of users, developers, and even the long-term viability of the company itself.

[…]

The most likely path forward is for Apple to do nothing different until forced to change by a regulatory body. I say this is the most likely, because, from Apple’s statements, the company seems to think it has nothing to apologize for and feels that it is doing the world a favor in the way it’s running the App Store.

However, I think this would be a mistake that both the company and its fans would eventually regret.

There’s been a lot of App Store news over the last few months, and this article ties it all together.

Previously:

Update (2020-08-18): See also: Background Mode.

Update (2020-08-24): Josh Centers:

It turns out that, although TidBITS readers are largely critical of how Apple runs the App Store, they’re also against government regulation as a solution. Let’s dig into the survey questions and your responses.

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