2024 Apple Vision Accessibility Report Card
Overall, survey participants expressed satisfaction with the VoiceOver features available on iOS. Several participants expressed a desire for deeper AI integration for functionality like image description, photo labeling, voices, and screen recognition. Multiple participants expressed dissatisfaction with the VoiceOver features available on macOS, particularly when compared to iOS. People who use devices in languages other than English reported particular issues with VoiceOver unique to their language. Multiple participants expressed a desire for Apple to prioritize fixing existing bugs before introducing new features.
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As with the comments on VoiceOver features, participants spoke most favorably about the VoiceOver user experience on iOS; however, long-standing bugs, like the issue with focus jumping, remain and detract.
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Apple received high praise from participants for the new Braille Screen Input features introduced in iOS 18 and iPadOS 18. Several participants reported issues with the cursor jumping when using a braille display, and others reported issues when using particular displays and concerns about overall ease-of-use of braille display functionality.
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While opinions on the utility of the new accessibility features introduced in 2024 were not universal, a large number of users praised Apple's efforts in this regard. In particular, participants expressed appreciation for the improvements to Braille Screen Input (including Command Mode); Live Recognition; the Voices Rotor; the customizable Commanders in macOS; Audio Ducking enhancements; and the VoiceOver Tutorial on iOS. Some users reported difficulty using the Vocal Shortcuts feature. Some expressed that VoiceOver is stagnating, while others expressed a wish for Apple to prioritize fixing bugs and existing features before implementing new ones. Multiple participants expressed a desire for Apple to improve image descriptions using artificial intelligence.
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