Monday, October 23, 2023

6 TB and 12 TB iCloud+ Plans

Juli Clover:

The 6TB and 12TB iCloud + plans can now be purchased through the iCloud + interface as higher-tier options that join the existing 50GB, 200GB, and 2TB storage plans.

The 6TB plan is priced at $29.99 per month, while the 12TB plan is priced at $59.99 per month.

[…]

Apple’s new 6TB and 12TB plans can be shared with family members, allowing multiple people to take advantage of the storage increase if Family Sharing is in use.

Adam Chandler:

Being the self-proclaimed king of edge-case issues, here’s what happened to me today causing about 4 hours of chat/phone calls with Apple’s most senior technicians.

[…]

The string of interactions just proved to me that Apple doesn’t have technicians who aren’t well trained and great at customer service but instead, the product is a house of cards that even people who are paid to understand it simply don’t. iTools became .Mac and then MobileMe and finally iCloud while iTunes (that used to be synced with AOL accounts) was used by people who spend thousands on music, movies, TV shows, Apps and now subscriptions. These 2 AppleID systems are separate and yet linked with Apple One which is a subscription with an iCloud+ product. You then share all of these benefits with family members and something as innocent as picking the wrong Apple One plan that doesn’t include family sharing causes the house of cards to fall and only through brute resetting and a risk of losing all of your data can you maybe return to the way things were.

Previously:

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