Friday, March 24, 2023

Google Accused of Violating Retention Obligations

Florian Mueller:

The key allegation is that “Google permanently deletes Google Chats every 24 hours—and did so even after this litigation commenced, after Plaintiffs repeatedly inquired about why those chats were missing from Google’s productions, and after Plaintiffs submitted a proffer on this exact issue at the Court’s direction.” While Google apparently just blames this on an enterprise-wide default setting--“history off”--the governmental and private plaintiffs dismiss that excuse, arguing that “[a]ny administrator of Google Chats—an application developed by Google—could have changed this default setting at any point for all custodians.” The emphasis on “by Google” is in the document itself. While it’s a good thing when tech companies eat their own dog food […], they can’t easily hide behind default settings and other properties of the services they create, control, and could change anytime.

Florian Mueller (Hacker News):

Since the “Google Chats” discovery dispute started with a motion by dozens of state AGs, Epic Games, Match Group, and other plaintiffs in October 2022, it has made Google’s behavior look worse as more information came to the light of day. The issue has also widened because the DOJ and the same state AGs as in the litigation that was originally started by Epic brought a motion for sanctions in the United States et al. v. Google antitrust litigation in the District of Columbia. Both cases are scheduled to go to trial later this year, and the plaintiffs are seeking trial-related sanctions as opposed to a slap on the wrist.

The latest filing by the plaintiffs in the Northern District of California takes the topic to a new level: Google CEO Sundar Pichai himself is being accused of playing a key role in this.


The first redaction likely means that he realized that the topic should not be discussed with history on, and what he did “nine seconds later” will either have been that he turned history off or that he opened a new chat with history off from the beginning.

It sounds as though any text chat is being treated as a record that must be retained. Whereas, I guess for historical reasons, phone calls are treated differently. A Zoom conversation with auto-captioning enabled would also create a written record that would then need to be preserved.


Update (2023-03-30): Florian Mueller:

Yesterday, Judge James Donato of the United States District Court for the Northern District of California, who is presiding over multiple consolidated Google Play Store antitrust cases (brought by Epic Games, three dozen state AGs, Match Group, and class-action plaintiffs), entered his findings of fact and conclusions of law, ordering monetary sanctions first (recovery of attorneys’ fees) and announcing that non-monetary sanctions will be determined a little later[…]

Update (2023-03-31): Sarah Perez (via Tim Sweeney, Hacker News):

Google employees were found to be asking others to switch off chat history when discussing more potentially relevant matters, like Revenue Share Agreement (RSA) contracts, Mobile App Distribution Agreements and a topic called “Project Runway,” which was the internal codename for a project that involved changing the Google Play commission rate in response to developer complaints and the threat of regulation.

In another example, Google’s Head of Platforms & Ecosystems Strategy for Android, Margaret Lam, remarks “I talk about RSA related things all day and I don’t have have history on for all my chats :),” after another employee had informed her that any conversation about RSA needed to have chat history turned on “per policy.”

Update (2023-04-03): See also: Florian Mueller.

Update (2023-04-22): See also: Hacker News.

Comments RSS · Twitter · Mastodon

Leave a Comment