Wednesday, May 5, 2021

Extended Mac AppleCare+ Coverage

Joe Rossignol:

In addition to making AppleCare+ available for the Apple TV for the first time, Apple is now allowing AppleCare+ coverage for Macs to be extended indefinitely in the United States, according to an updated support document.

Joe Cieplinski:

I wouldn’t be surprised if AppleCare becomes subscription-only. It makes so much more sense to be able to cancel it whenever you let go of the item. And for them to keep getting monthly revenue past the three-year point. It’ll more than make up for the loss in repairs.

Rich Fletcher:

Apparently you can cancel AppleCare and get a prorated refund! I know this because I didn’t get around to it for a stolen iPhone 😠

Previously:

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Obviously there has to be some limit but I recently went month-to-month on AppleCare for my iPad (which is now just over 2 years old). I asked an AppleCare agent could this continue forever? They had no real answer. Since the program is new, it is reasonable or maybe just feasible for them to say maybe forever. Of course one assumes eventually it shall be terminated.

Something that should have been done in 2014, instead they went the wrong direction for their services revenue. They are doing it now in case their App Store revenue tank due to legal threats.

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