Friday, May 10, 2019 [Tweets] [Favorites]

A Conspiracy to Kill IE6

Chris Zacharias (via Tom Warren):

The plan was very simple. We would put a small banner above the video player that would only show up for IE6 users. It would read “We will be phasing out support for your browser soon. Please upgrade to one of these more modern browsers.” Next to the text would be links to the current versions of the major browsers, including Chrome, Firefox, IE8 and eventually, Opera. The text was intentionally vague and the timeline left completely undefined. We hoped that it was threatening enough to motivate end users to upgrade without forcing us to commit to any actual deprecation plan. Users would have the ability to close out this warning if they wanted to ignore it or deal with it later. The code was designed to be as subtle as possible so that it would not catch the attention of anyone monitoring our checkins. Nobody except the web development team used IE6 with any real regularity, so we knew it was unlikely anyone would notice our banner appear in the staging environment. We even delayed having the text translated for international users so that a translator asking for additional context could not inadvertently surface what we were doing. Next, we just needed a way to slip the code into production without anyone catching on.

[…]

Once they realized what had happened, they cornered our boss for details, grappled with the consequences of our actions and begrudgingly arrived at the conclusion that the ends had justified the means. Between YouTube, Google Docs, and several other Google properties posting IE6 banners, Google had given permission to every other site on the web to add their own. IE6 banners suddenly started appearing everywhere. Within one month, our YouTube IE6 user base was cut in half and over 10% of global IE6 traffic had dropped off while all other browsers increased in corresponding amounts. The results were better than our web development team had ever intended.

Previously:

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