Monday, March 4, 2019 [Tweets] [Favorites]

Keyboard Shortcuts Killed by Bug

Howard Oakley:

When you try to edit the command associated with that shortcut, the editing box is tiny, just over two characters in width, so tiny that it’s hard to read or change its contents.

With a fourth shortcut added, every single entry made by the user is replaced by an ellipsis. Which command is which shortcut? Well, you can either read it through the selection keyhole, or view it in the tooltip attached to the ellipsis.

I have spent some time looking for workarounds which make this feature still usable, and cannot find any. This bug effectively renders the App Shortcuts feature unusable in Mojave 10.14.3.

You may not use App Shortcuts, and consider them a minor feature of little importance. This bug, though, reveals a great deal about what is going wrong inside Apple, which is the reason for this article.

The bug is present at least as far back as macOS 10.13.4.

4 Comments

The Macintosh feels so neglected, I just don't understand. What computers do people at Apple use? Do they dogfood their own products and software? How do things like this ship and persist?

I recall reading a rumor a few years ago that Apple supposedly scrapped the Mac team and merged them into the iOS team. If that's true, maybe that wasn't such a great idea?

"What computers do people at Apple use?"

The correct question might be "What computers do the people who count at Apple use?"

Wow… this is one of my favourite features of macOS too; my 'App Shortcuts' list is filled with shortcuts for multiple applications. I’ve been avoiding upgrading for years now (still on El Capitan), and bugs like this affecting features I actually use certainly isn’t increasing my desire to do so.

> "What computers do people at Apple use?"
>
> The correct question might be "What computers do the people who count at Apple use?"

"What's a computer?"

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