Friday, January 4, 2019 [Tweets] [Favorites]

New MoneyWell Developer

MoneyWell:

MoneyWell has been taken over by Diligent Robot. We’re huge fans of MoneyWell and have been for many years, so when we heard that it had been a little neglected and needed some love, we jumped at the chance.

MoneyWell:

We would love to hear from you if you still use MoneyWell, have recently stopped or stopped long ago. What do/did you love? What needs/needed improving?

MoneyWell:

We know it’s going to take some time to regain your trust, but we hope we can return MoneyWell to its former glory.

The previous developer kept the app working, but I got worried when it started crashing for me last month and I realized that it hadn’t been updated in over a year.

I had not heard of Diligent Robot; they seem to be a small iOS consulting company. Alas, my crash logs are useless to them because the current shipping build is stripped, and they don’t have its symbols.

Previously: The Future of No Thirst Software.

Update (2019-01-18): Diligent Robot:

Our top priorities are initially: to restore syncing, fix up lots of other bugs, and to ensure compatibility with the latest devices and versions of macOS and iOS which have been released.

We’ll also be going through the large backlog of support requests and reaching out to anyone that’s contacted support who never got a reply. It’s going to take us a while to get through them all, so we hope you’ll bear with us.

They’ve already shipped 3.0.7 and 3.0.8 updates.

5 Comments

When I saw this I knew it was the best xmas present for the year! I also use it daily, and have been increasingly worried as banks stopped working with it and no response from the developer. I have my fingers crossed.

Did you try exporting your data and importing it into a new document to help the crashing stop?

Cheers, Liam

@Liam No, because the crashing seemed to be related to data entry and fetching info online, and then it stopped by itself.

I never made the transition to 3.x and have long since headed off to YNAB. I'd like to return if the forward progress continues. I loved the application a few years back, but it's a shame how long it has been neglected.

*fingers crossed*

David Dunning

I am not having luck using "direct connect" with my Citi Visa. Can you help?

This is the last I have from the developer on my Citi credit card:
"We just had a report from a user who said that they'd called Citi who said Direct Connect is no longer supported for 3rd party software, however I'm aware that Citi have a number of cards which are branded differently, so maybe this doesn't apply to all cards."

They also told me "I can't remember if I said this to your previously, so apologies if I did already, but we are exploring alternative (better?) solutions for bank connectivity. We're only at the investigation / planning stage, and they're not quick fixes, but we hope that we might be able to come up with a solution which is slightly easier to debug and allows connections to more institutions, but no promises yet.".

Trying to keep Quicken connections working in 3rd party software is a game of whack-a-mole reverse engineering!

I am heartened that I am getting responses from the new developers, they have helped me get my BB&T connection working, and they have released 2 updates already.

Cheers, Liam

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