Monday, September 4, 2017

Apple’s iPhone Repair Rules

Juli Clover:

A leaked Apple “Visual/Mechanical Inspection Guide” shared this afternoon by Business Insider provides some insight into how Apple’s repair policies work, highlighting how Apple determines when to offer an in-warranty repair, an out-of-warranty repair, or a denial of service.

[…]

These rules don’t apply to devices covered by AppleCare+, as that warranty entitles users to two device replacements or repairs, even for accidental damage, so long as the fee is covered. For out-of-warranty repairs, Apple charges $130 to $150 for screen repairs and $300 to $350 for other damage. With AppleCare+, a screen repair costs $29 and other damage costs $99 to fix.

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