For the last several months, iPhone 6, 6s, 6 Plus, and 6s Plus users have been dealing with a problem that causes their devices to unexpectedly shut down, an issue that Apple now says it has successfully addressed in the latest iOS 10.2.1 update, released to the public on January 23.
In a statement provided to TechCrunch, Apple says that the iOS 10.2.1 update has resulted in an 80 percent reduction of unexpected shutdowns on the iPhone 6s and a 70 percent reduction of unexpected shutdowns on the iPhone 6.
There’s still something going on. After updating to iOS 10.2.1, I went skiing and within two hours (during which all I did was take one photo) my iPhone went from 100% battery (charged in the car) to unable to turn on. After plugging it in to charge for a few minutes, it booted but showed nearly zero battery.
Previously: Apple’s Support Gap.
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