I’m sure many of you are nodding your heads in agreement, or wondering why I’m telling you all this. I’m no frequent flyer, so I’m sure that these improvements have been obvious to road warriors for a while. But I wanted to document how to do all this because I saw a lot of people still relying on paper boarding passes on that last trip. The experience of relying on an iPhone is so good, and so much better than dealing with paper, that if you’ve avoided it so far, I urge you to give it a try next time. But feel free to print a paper boarding pass as a backup until you’re comfortable with using your iPhone instead!
At the end of the check-in process, the apps I’ve used have provided a relatively clear Add to Wallet link or button. Tap it, and when it hands you off to Wallet, make sure everything looks correct in the boarding pass and then tap the Add link in the upper-right corner. You may or may not need to do this for each boarding pass; check to see what’s in Wallet after the first one. Now you’re ready for when you go to the airport.
I’d still want a paper copy in case my iPhone spontaneously shuts down. Also, sometimes they won’t let you swipe the pass yourself, and I don’t want to hand my iPhone to the attendant. I admit to not really appreciating the benefit of Wallet here. It’s an extra step to use, but then you can access the boarding pass from the lock screen instead of having to open the app. And maybe it saves you from having to rely on the airline app at the critical moment? I’ve twice had an airline app stop working after arriving at the airport but before boarding. So now I always take a screenshot of the boarding pass just in case.
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