Sunday, February 7, 2016

Apple Music Problems

Joe Rosentseel:

Every now and then — seemingly at random — I get a full screen advertisement imploring me to sign up for Apple Music. I’ve even disabled Apple Music in the Music preferences. For the love of all that is good, leave me alone. I know Apple knows I tried the Apple Music service and canceled it before the free trial was over due to bugs.


iCloud Music Library, which was a requirement of Apple Music, caused data loss where it would randomly delete my playlists that predated Apple Music. […] That was all supposed to be old news, but then I wanted to listen to a playlist yesterday. All of my playlists were gone, except for one playlist of Star Trek film scores, and the automated “Purchased” playlist. How could this happen? I haven’t had iCloud Music Library enabled, or Apple Music.


What was once a major strength of Apple — a simple-to-use music player and digital storefront — turned into the kind of garbage software that runs on cable company set-top-boxes. The experience has been turned into something more akin to a website for a print publication. You’re constantly jumping in and out of various things, which slide in from different directions, the stuff you want is buried several taps deep in hierarchical menus, and it’s centered around getting you to sign up for Apple Music.


If you try to share something purchased on iTunes, but not in Apple Music, it doesn’t generate an iTunes link, it generates nothing. It succeeds at generating nothing, which is the really wild part, since obviously, I wanted to send a completely empty tweet.

Nick Heer:

Rosensteel’s comparison to a publication’s website is absolutely apt, though, for at least one big reason: the gross interstitial ad that appears if you launch Music without having Apple Music enabled, and the tiny tap target on it to close the ad without purchasing a subscription.


Even after accounting for devices used in regions where Apple Music is not available, devices owned by subscribers, and devices — like Macs — where an interstitial full-screen ad doesn’t appear, that still leaves hundreds of millions of devices used by tens of millions of people who see that gross interstitial ad as frequently as every single day.

Previously: Apple Pushes iPhone 6s Pop-up Ads to App Store.

3 Comments RSS · Twitter

Like Joe I've gotten the full screen Apple Music signup. However unlike Joe I can't get it to go away. It has been a month now and I've tried everything bar whipping the phone and starting again.

I can get by using Siri to play music, but given my tempestuous relationship with Siri it isn't exactly making me feel any better about the situation or Apple Music in general. I just want to listen to my music. ୧༼ಠ益ಠ༽୨

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