Thunderbird in the Usability Lab
Charline Poirier (via Michael McCracken):
Over the 60 minutes of each session, I went through as many features of Thunderbird as possible with each participant. Participants were asked to:
- Install Thunderbird from the Software Centre
- Create an account
- Sign up
- Create filters
- Set up alerts
- Manage emails in folders
- Create a signature
- Change the colour of the font
- Create a contact list
- Search for a specific email discussing a form (which I had sent prior to the session)
- Respond to an email that contained an attachment: in particular, open the attachment, modify it and send it back to the original sender
Apple Mail handles some of these details better.
