Wednesday, February 16, 2011 [Tweets] [Favorites]

Thunderbird in the Usability Lab

Charline Poirier (via Michael McCracken):

Over the 60 minutes of each session, I went through as many features of Thunderbird as possible with each participant. Participants were asked to:

  • Install Thunderbird from the Software Centre
  • Create an account
  • Sign up
  • Create filters
  • Set up alerts
  • Manage emails in folders
  • Create a signature
  • Change the colour of the font
  • Create a contact list
  • Search for a specific email discussing a form (which I had sent prior to the session)
  • Respond to an email that contained an attachment: in particular, open the attachment, modify it and send it back to the original sender

Apple Mail handles some of these details better.

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