Burnside Tweet-to-Email Gateway
Panic (via Cabel Sasser):It’s particularly useful for companies that provide Twitter support. By handling @questions through an e-mail client, support agents can reply to tweets much quicker, answered tweets can be tracked by “Archiving” them or moving them to a subfolder, multiple agents can work out of the same mailbox (via IMAP), and an easily-searchable archive of tweets can be built over time.
