Friday, December 27, 2024

Adobe Raises Monthly Photography Plan Prices

Adobe (Reddit, 2):

For more than a decade, we’ve brought photographers hundreds of innovative features in Lightroom and Photoshop without changing the price of our photography plans. Today we’re announcing an update to these plans to better reflect the value that the apps deliver. These plan updates come into effect for new subscribers on January 15, 2025, and will become effective for existing members only when your plan next renews.

[…]

Photography Plan (20GB) — The pre-paid annual plan remains unchanged at $119.88/year (equivalent to $9.99/month). Monthly billing remains an option for existing members with an updated price of $14.99/month, with an annual commitment, effective at your next renewal. Existing members who pay monthly can switch to the pre-paid annual plan to maintain the $9.99/month price. We will continue to support this plan for existing customers, however this plan will no longer be available to new customers.

[…]

Lightroom (1TB) — The pre-paid annual plan remains unchanged at $119.88/year (equivalent to $9.99/month). Additionally, this plan is expanding to now include Lightroom Classic. The monthly plan is updating to $11.99/month, with an annual commitment, effective at your next renewal. Existing members who pay monthly can switch to the pre-paid annual plan to maintain the $9.99/month price.

Emphasis added. So there are a few weeks left if you want to sign up for the plan with both Lightroom and Photoshop.

Adobe:

If your Photography plan (20GB) is currently on an annual plan, paid monthly, you can switch your billing to annual plan, prepaid, by visiting your Adobe Account page and following these steps: Select the Manage Plan button, then the Update Subscription button.

That’s the plan I’m on, but there’s no Update Subscription button. I chatted with Adobe’s AI assistant, and then with a person who initially told me that I had to cancel my current plan and that the price would change. After 24 minutes, and re-entering my credit card information even though it was already current, I think they switched me over.

See also: The Lightroom Queen.

Previously:

Update (2025-01-02): Peter N Lewis:

Bloody hell, you would think a multibillion dollar company like Adobe could handle a cancelation without screwing up the dates. I canceled the plan yesterday (Dec 30) which is already paid until Jan 30, which they are very clear about, right up until they email saying my services will end Dec 29 before I canceled it.

Also, because my change in payment frequency had to be implemented as a cancellation and a new sign-up, I got all these e-mails saying that they were sorry to see me go and then welcoming me to using the product, as if I hadn’t already been a customer for 10+ years. None of this is the end of the world, but this whole process wasted my time and showed a lack of care. The one-off Acorn upgrade was so much easier.

5 Comments RSS · Twitter · Mastodon


I have the Photography (20GB) plan and I often use Lightroom Classic but never Photoshop. Now, Lightroom Classic will be included with the Lightroom (1TB) plan, for the same price as my current plan when prepaid annually, which I already do. So, I want to switch to that plan. It doesn't look like Adobe will let me. I *could* cancel my current plan but it still runs until September. Gah.


Same thing here, no change button to go from monthly to annual. The “inaccurate response” bot was useless but a human cancelled and started a new plan at the not-for-new customers rate (in less than 24 minutes). I had to enter my credit card (though the ZIP was old so maybe that was necessary).


No update subscription button for me either. I was on the yearly paid month-to-month and cancelled it. Signed up for the yearly paid up-front with no issues.


Geordie W Korper

I received an error about not being able to change my plan but was able to do so by going to the cancel page where it then offered me some special deals. From the special deal page it then let me do a search for the annual plan and let me switch to it.


I'd love to find an alternative to Lightroom for photo management and light raw processing. I don't need the cloud photo storage particularly, but would really like to have a tool with more bells and whistles than just chucking the photos into a folder on my Nextcloud instance.

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