Friday, April 12, 2024

Grindr’s Plan to Squeeze Its Users

Zoë Schiffer:

Since its initial public offering in 2022, Grindr has been on a rocky road financially. Its stock has fallen 70 percent since its SPAC. After hitting an IPO-high of $71.51, it currently sits at $10.13. Last summer, employees announced plans to unionize, amid industry layoffs and worries that the company was losing its progressive culture. Two weeks later, CEO George Arrison abruptly ordered his mostly remote workforce of 180 people back to the office. About half the company left and Grindr paid out more than $9 million in severance.

Now, Grindr plans to boost revenue by monetizing the app more aggressively, putting previously free features behind a paywall, and rolling out new in-app purchases, employees say. The company is currently working on an AI chatbot that can engage in sexually explicit conversations with users, Platformer has learned. According to employees with knowledge of the project, the bot may train in part on private chats with other human users, pending their consent.

[…]

During the pandemic. Match Group was riding high, with a market cap well over $40 billion. But when growth started to slow across the tech industry, the company’s stock suffered accordingly. Tinder reported a year-over-year drop in the number of paying users in third-quarter earnings in 2023, sending Match Group’s stock plunging 15 percent – the lowest it had been since the company separated from IAC in 2020. Its market cap today has fallen below $10 billion, compared to $1.76 billion for Grindr.

[…]

But frustration with dating apps’ aggressive monetization efforts is on the rise. And as more of Grindr slips behind the paywall, users may face a disappointing future: one with fewer free users to chat with, and an app that regularly pushes them to romance a chatbot.

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