Despair, Thy Name Is App Store
On Wednesday afternoon, I accidentally shipped the worst bug of my career. On Thursday morning, I fixed it, pushed an update to the App Store, and thankfully it got approved quickly.
Unfortunately, there’s currently a glitch in the App Store, and it’s still serving the broken version of my app to the world alongside the release notes and version metadata of the fixed one. “Fixed the crash!” it gleefully claims, cruelly delivering a very much unfixed binary. I’ve since uploaded a second update in the hopes that it’d get unstuck. No dice. The App Store is now serving a build from two versions ago alongside metadata from the current version.
There’s no way to call in to Developer Support that I can find any more, and the old numbers I have don’t work. The contact site is selling me the EU call centres have closed and won’t let me contact the US ones.
Update (2019-02-05): See also: John Siracusa.