Thursday, February 22, 2024

2023 Apple Vision Accessibility Report Card

AppleVis (via Shelly Brisbin):

The 2023 Apple Vision Accessibility Report Card reveals slightly decreasing satisfaction with VoiceOver features and user experience across iOS, iPadOS and macOS compared to 2022, contrasted by mostly improved ratings for braille and low vision capabilities. While reactions to new 2023 vision accessibility features were moderately more positive with a 3.7 average rating compared to 3.5 in 2022, Apple’s performance in addressing critical bugs remains low at 3.0. Overall the latest report card points to regressions in the VoiceOver experience but progress expanding support for braille and low vision users, tempered by persistent dissatisfaction regarding bug fixes.

[…]

Jimmy wrote: It feels like Mac OS Voice Over has been left abandoned, and fallen behind its iOS version very far by now. There are so many helpful features offered on iOS that the Mac version does not. Examples include the ability to leave out unnecessary voice off of rotor selection, ability to customise Voice Over’s default keyboard commands or shortcuts, and the AI-powered screen recognition and image description features (not that although the option does exist on Mac, but its practical capacity is far inferior).

[…]

Bruce Harrell wrote: Apple takes entirely too long to fix serious bugs, such as safari not responding and voiceover focus. I no longer upgrade MacOS until the following August on the theory it will take Apple until August to correct MacOS accessibility bugs as much as they will, and I am very reluctant to upgrade IOS for the same reason.

[…]

In one question, we ask about the new accessibility features introduced in 2023. To help you answer this question, we recommend taking a look at the preview of these features and Scott Davert’s blog post discussing what’s new in iOS 17 accessibility for blind and deaf-blind users.

Previously:

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I feature in this one, if you're keen to find out what I think. In summary though: bugs, bugs, bugs. Stop adding new shiny; fix what's there.

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