Monday, October 4, 2021

App Store’s “Report a Problem” Is Back

Hartley Charlton:

After being removed several years ago, Apple has restored the “Report a Problem” option on the App Store in an effort to flag issues and combat scams.

Spotted by Richard Mazkewich and Kosta Eleftheriou and highlighted by The Verge, the option allows users to report individual App Store listings in iOS 15. When selected, the option directs users to a website with a drop-down menu to report App Store violations, including a specific option to “Report a scam or fraud.”

However, it’s currently only available in certain countries.


Update (2021-10-08): Apple:

Now App Store product pages on iOS 15, iPadOS 15, and macOS Monterey display a “Report a Problem“ link, so users can more easily report concerns with content they’ve purchased or downloaded. This feature is currently available for users in Australia, Canada, New Zealand, and the United States, and will expand to other regions over time. In addition, users worldwide can now choose from “Report a scam or fraud” and “Report offensive, abusive, or illegal content” options at, and report issues with their apps, including free apps that do not offer in-app purchases.

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Where is the Mac App Store counterpart?

There's an obvious rip-off (in both name and functionality) of an app of mine that appeared a few months after launch, and it would give me pleasure to press such a button.

@Ben Good question, though in your case it may be better to report the problem through your developer account.

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