Friday, July 3, 2020 [Tweets] [Favorites]

Big Sur’s Narrow Alerts

Craig Hockenberry:

Why do I have this
huge ass screen on
my Mac and am now
reading alerts with
four or five words in
each line?

Seems like a bad
idea when a majority
of Macs have a
display with landscape
orientation. Portrait
makes sense on a phone,
but I find it hard to
use on a Big
Sur desktop.

The reason is to make it look more like iOS, perhaps so that iOS apps running on macOS 11 fit in better. We’re continually told that macOS and iOS are not merging, and that the Mac will still be the Mac, yet Apple continues to make changes to macOS like this that degrade the user experience in favor of consistency with iOS. Look at the Catalyst apps. Even the praised Messages app is gaining bugs and losing features like transcripts, AppleScript, and good keyboard support that weren’t in the iOS version.


Alerts are cardlike rectangles that use the same corner radius as all windows in macOS 11. Within an alert, most content is center aligned.

Centered text is difficult to read when there are multiple lines. It’s also disorienting that sometimes the buttons are arranged horizontally and other times vertically. And it introduces an incosistency with dialogs, which often are just alerts with more content, but now they have different text alignment and a different style of button.


Update (2020-08-19): Jeff Johnson:

These iOS style alerts in Big Sur are great.

Look at that scroll bar.

Update (2020-09-08): Riccardo Mori (tweet):

Their layout is also inconsistent [buttons side-by-side vs. stacked].


This second dialog box, as you can see, has an additional problem: the text block is longer than the space afforded. It looks truncated, but actually you can read it in its entirety by hovering over it with the mouse and scrolling down. Something that’s not at all apparent at first glance, by the way.


Another inconsistency is that sometimes — like in previous Mac OS versions — one of the buttons will be highlighted (see the first dialog above, from Mail), other times all buttons are grey.


Yet another inconsistency is that dialogs like this one essentially retain the old design[…]

In this example, the dialog is slightly off the beaten path, with a checkbox and text that updates, so probably the NSAlert API could not be used. As a result, the layout and styling are totally different.


It’s starting to become obvious that many of Apple’s UI decisions (and perhaps even MBP hardware) these days aren’t “we’re doing X because studies show that...” or “customers told us that they need Y” but rather the old Aqua-esque “it looks cool in a showroom / demo”.

The decisions we’re seeing so far in Big Sur are so glaringly wrong and particularly obvious since Apple is digging deep and redoing so much of the UI that you can’t simply explain it away as some old stuff decided long ago that just keeps slipping through. They’re actively choosing this!

IMHO there were a few years, centered around about 2010, where this wasn’t so glaringly true. OS X looked and operated really well, and there weren’t too many things to complain about on their laptops.

Sander van Dragt

I wonder if this is addressing ‘banner blindness’ by limiting the amount of text that can be put on one of those alerts. The dev has to be clearer in the communication with the user. Also some of the other changes such as the modality communicate to the user this is a decision that has to be made.

At the same time the amount of mental effort to make the decision is reduced through the simplified UI. Pretty clever really.

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