Monday, April 6, 2020

App Store Sandbox Dropping Requests

Jacob Eiting (of Revenue Cat):

Alright, it’s been 2 weeks now and the App Store Sandbox environment has been basically in failure mode for 4 hours every day.

About 50% requests are just being dropped with no error code, the server just disconnects before returning anything.

This doesn’t just affect developers building apps. When App Review tests your in-app purchases, they use the Sandbox environment.

We’re seeing tons of apps, new and old, getting rejected for no reason. Causing all sorts of panic and wasted time, costing a ton of money for devs.

We’ve even had customers temporarily remove IAPs from their app just to get through App Review.

Needless to say, the system status page doesn’t show any problems.


1 Comment RSS · Twitter

Since the release of macOS 10.15.4 (also 2 weeks ago), we've had some users report issues restoring purchases. It appears -[SKPaymentQueue restoreCompletedTransactions] calls back with 0 transactions. This is in the production environment. Hype uses IAP for all "products" and therefore paying customers cannot get the application they paid for. The best workaround we have for them is to issue Tumult Store licenses, thereby getting them off the Mac App Store. We've let Apple know, so I hope it is fixed quickly. I'm curious if any other apps that use -[SKPaymentQueue restoreCompletedTransactions] are hitting this?

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