Thursday, January 17, 2019

Big Win for Web Accessibility in Domino’s Pizza Case

Lainey Feingold (via Jared Spool):

Circuit Court of Appeals gave a big win to digital accessibility in a case against Domino’s Pizza. The lower court had ruled for Domino’s and tossed the case out of court. The appeals court reversed, ruling that the ADA covers websites and mobile applications and the case can stay in court.


The case will now go back to the lower federal court in California. As the appellate judges concluded, “We leave it to the district court, after discovery, to decide in the first instance whether Domino’s website and app provide the blind with effective communication and full and equal enjoyment of its products and services as the ADA mandates.”

Update (2019-01-23): Eli Schiff:

The US Department of Justice is insane. They require your site to be “Accessible” But provide zero guidelines. And then they laugh at you for not being in compliance even though there is no standard!

Ryan Rich:

Surprisingly this is how the majority of compliance works. No framework or regime is going to tell you exactly what to do. It’s why we have 3rd party auditing firms. Maybe there’s an opportunity in there for accessibility auditing. I doubt it though. No one cares enough.

Update (2019-01-28): See also: Ashley Bischoff and Eli Schiff.

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