Interview With Ron Johnson
Without Fail (via Matt Henderson):
Twenty years ago, Steve Jobs had an idea: he wanted to build an Apple store. Something sleek and iconic and unlike anything else in retail. But he had no idea how to do it. So he called someone who might: retail genius Ron Johnson. Ron tells Alex the story of what it was like to work with Steve and help transform Apple into a household name. And Ron talks about life after Apple—which included a huge and humbling failure.
Ron Johnson is now CEO and Founder of Enjoy.
Great interview, but far too short.
Update (2018-12-06): Nick Heer:
One thing I thought about while listening to it is just how successful these stores are. To date, Apple has closed only two without a logical replacement. They are often packed with people, and Apple still has one of the best buying and support experiences in the consumer technology space. I still believe that there are elements of the store that have suffered, but they’re still leaps and bounds better than what you get anywhere else.
