Thursday, March 1, 2018 [Tweets] [Favorites]

Respecting Privacy at Basecamp

Noah Lorang:

Many companies, especially startups, review every signup manually and reach out to interesting looking customers. I get lots of these emails, and every one leaves me unsettled.

Tons of companies will also use the fact that you signed up as permission to identify you as a customer for marketing purposes. Over the years, I’ve had to ask no fewer than a dozen companies to remove Basecamp from their marketing material.

I find both of these practices to be distasteful.

I don’t think companies should promote you as a customer without asking.

1 Comment

>I don’t think companies should promote you as a customer without asking.

Is this even legal? I guess this is one of these "by clicking on this button, you allow us to use your name in our ads" deal... Pretty disingenuous.

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