Tuesday, July 14, 2015 [Tweets] [Favorites]

On Negative App Store Reviews During Betas of iOS and OS X

Federico Viticci:

I don’t know what the solution is, but I’ve been observing this problem for six years now, and I’d like to offer a list of suggestions and ideas that will hopefully act as reminders for the future.

[…]

We all have to keep in mind, though, that developers get the short end of the stick here. When it comes to App Store reviews that point out issues on betas of iOS and OS X, there is nothing they can do. They can’t respond to them, they can’t release compatibility and feature updates for public betas, and yet they’re left dealing with the outcome of negative reviews. These are smart folks, and they know that their apps have issues on beta versions of iOS and OS X. Not only it’s not useful to leave negative reviews for those problems now – it’s not fair to developers.

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