Archive for November 29, 2011

Tuesday, November 29, 2011 [Tweets] [Favorites]

“Spamming” the Mac App Store

Tim DeBenedictis (via MacNotables):

You see, we have a basic version, a Plus version and a Pro version. And all three have been selling at this point for a year on the iOS App Store. The same three versions. So Apple writes back to us and says, “You’re spamming the Mac App Store with too many versions.” We didn’t even think that this would be a problem. I mean, this is our whole business model. We have an entry level version, a mid level version and a high end version. This is a problem? Software companies have been doing this for years. So after lots of communication with Apple, they never relented, and we ended up withdrawing our high end Mac version. We re-wrote it to use eSellerate’s commerce engine — and distributing only two versions on the MAS.

[…]

And I want to add that the worst point in this adventure was when Apple pulled our iOS apps from the App Store for no apparent reason. So we started thinking, oh my goodness, we can’t do the three versions on the iOS App Store either. And it took a personal phone call to correct that situation. It shouldn’t work that way, but it does. Those are some of the vagaries of dealing with Apple.