Tuesday, July 1, 2008

Disabled Menus Are Usable

Daniel Jalkut:

Sure, it’s frustrating when you can’t figure out why a menu item is disabled. But what would be unbelievably frustrating is drowning in a sea of enabled menu items, for which the application offers no immediate usability guidance. Instead of skimming past disabled items, a user could be forced to select several, each time receiving a valuable instruction (punishment) as to why it was a worthless move.

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