Tuesday, Nov 26, 2002 [Tweets] [Favorites]

Hidden False Positives

From InfoWorld via Gary Robinson:

A NEW STUDY shows that 11.7 percent of messages that were requested by an e-mail subscriber never reached the recipient’s inbox. Six percent were incorrectly routed to a junk mail folder, and 5.7 percent never arrived in any form.

The problem is faulty spam filters put in place by major ISPs such as Earthlink, MSN, and AOL. In their attempts to reduce UBE (unsolicited bulk e-mail, or spam), these services appear to be whacking many messages people actually want.

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