Wednesday, September 10, 2025

Design Is How It Works

Jordan Golson:

10:01 am: We start with a quote: “Design is not just what it looks like and feels like. Design is how it works.” — Steve Jobs

How many of us groaned at that? This has got to be the worst invocation of Steve Jobs’ memory given how this year’s redesign seems to be pretty much the opposite of that ideal.

Dan Moren:

Always good when the keynote stream starts with me doing a spit take.

M.G. Siegler:

I’m not really sure why Apple chose to open their 2025 iPhone event with the famous “Design is not just what it looks like and feels like. Design is how it works.” quote. It preceded a video focused on design elements of Apple products that I guess was meant to show case how well all their products work together? It was a nice little video. But overall, I don’t think this year was more about design than any other Apple keynote.

Dave Wood:

I’m still shocked Apple completely glossed over #iOS26 / #LiquidGlass. The event was short, so I bet they had planned for 30 minutes on it and were too embarrassed to even show it.

Adam Overholtzer:

Imagining constantly repeating a quote without ever taking its meaning to heart.

rasputin:

They’re trolling us

Rebecca Sloane:

I feel like we were watching in real time Tim Cook convince himself that liquid glass is the right direction

Saagar Jha:

We care a lot about design which is why we are about to introduce the worst designed OS in years

René Fouquet:

Quoting Steve Jobs with “Design is how it works” and then shitting the bed with #LiquidAss is bold.

Mario Guzmán:

Ballsy for Tim Cook to say “design is how it works” because Liquid Glass is absolute crap for usability and accessibility. Stacking views just for effect is consideration for Apple and not its users.

Jeff Johnson:

This “design is how it works” shit seems like a recognition of how bad Liquid Glass is and an attempted cover-up.

Marcin Krzyzanowski:

I don’t understand how can you put this on the slide, and ship macOS 26 like that at the same time

See also: Accidental Tech Podcast.

Previously:

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LOL, they really really aren't reading the room.


The event was without a doubt cut short: there were at least a couple of rough cuts during which the speakers’ pacing and intonation implied that more was coming.

I doubt they would have cut half an hour of UI demos, but I do feel some of the Watch and eSIM feature presentations were shortened at the eleventh hour, with no time to re-record the speakers, or even dub them.


I did laugh bitterly at reading that. Glad I’m not the only one who thought that it was a bold and tasteless move.

The thing is, right after the quote they showed many physical items that are actually pretty good. So in that sense it was appropriate.

But of course we all know the problem with the iPhone and Mac anymore, it’s the software. That, and Apple’s complete tone deafness. So in that way it was ironically appropriate.


Mayson Lancaster

Was that the first public shot fired in an internecine struggle between Alan Dye and those who understand that quote? One can hope.


I think the only explanation for that opening quote is, as the British say, that someone is "taking the piss". The question is who is the target?


Alan Dye similarly said "We love the Mac" in Big Sur's introduction video, which normally wouldn't need saying. It flew naturally with the rest of his speech so it didn't raise eyebrows.

That quote is spin to counteract the public's view that their redesign is too much about looks. That public view is relatively loud, so they spinned loudly.


I saw that opening gambit more like a child who runs into the room to proclaim they did not scribble all over their bedroom wall.

Hardware event or not, it was striking that Liquid Glass only got mentioned in passing. Last year they spent months running ads about Apple Intelligence features that hadn’t even shipped, and perhaps some that never will. Liquid Glass, on the other hand, sadly does exist, and I’m sure most of them realise it’s a steaming pile of crap.

Redesign your user interface, wrong answers only. Should the sidebar and toolbar buttons appear raised and cast shadows on the content below? Yes! Should Mac app icons be forced into uniform shapes whether they like it or not? The nail that sticks out will be hammered down. Should menus become cluttered with tiny icons, with seemingly broken alignment for those that resist? Serves them right. Should we fade out the last vestiges of window chrome so that mostly textual content can “shine through” our otherwise bland buttons? The refraction is worth the cost. How big should those window corners be? Bigger? Bigger again? How about now? Yes, that’s truly impractical.

Apple has changed the way it works, from design and engineering working in tandem to misnomered “creative technologists” and “producers” handing down diktats from above. Management by self-important bozos. It doesn’t work. Sack the lot and get back to reality.

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