Wednesday, November 13, 2024

OneDrive and Sequoia

Sergiu Gatlan:

“Opening or saving files within Desktop or Documents folders can cause the file’s app to freeze. This occurs on macOS 15,” the company said in a Friday update to a support document tracking the recent issues in OneDrive.

[…]

Until a fix is available, customers should force quit the OpenAndSavePanelService process that hangs because of this issue and save their files to a location other than their Desktop, Documents, or OneDrive folders.

I have a customer who’s seeing a different OneDrive issue on macOS 15.1, where macOS will report that a file exists but trying to read it will fail saying that the file doesn’t exist.

Sidenote: It seems that, lately, NSURLIsUbiquitousItemKey will be set for files that are backed by a file provider extension even though the documentation say it’s specific to iCloud storage.

Previously:

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I also had a customer today report spinning beach ball when trying to save documents to OneDrive (which I usually otherwise try to disable for customers so they won't accidentally use it, but the auto-save then won't work even if Office says otherwise or used to do so....).

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