Cloudflare and Voxility Ban 8Chan
We just sent notice that we are terminating 8chan as a customer effective at midnight tonight Pacific Time. The rationale is simple: they have proven themselves to be lawless and that lawlessness has caused multiple tragic deaths. Even if 8chan may not have violated the letter of the law in refusing to moderate their hate-filled community, they have created an environment that revels in violating its spirit.
We do not take this decision lightly. Cloudflare is a network provider. In pursuit of our goal of helping build a better internet, we’ve considered it important to provide our security services broadly to make sure as many users as possible are secure, and thereby making cyberattacks less attractive — regardless of the content of those websites. Many of our customers run platforms of their own on top of our network. If our policies are more conservative than theirs it effectively undercuts their ability to run their services and set their own policies. We reluctantly tolerate content that we find reprehensible, but we draw the line at platforms that have demonstrated they directly inspire tragic events and are lawless by design. 8chan has crossed that line. It will therefore no longer be allowed to use our services.
Adi Robertson (via Hacker News):
Internet hate forum 8chan has gone dark after web services company Voxility banned the site — and also banned 8chan’s new host Epik, which had been leasing web space from it. Epik began working with 8chan today after web services giant Cloudflare cut off service, following the latest of at least three mass shootings linked to 8chan. But Stanford researcher Alex Stamos noted that Epik seemed to lease servers from Voxility, and when Voxility discovered the content, it cut ties with Epik almost immediately.
Previously:
Update (2019-08-07): Ben Thompson (Hacker News):
The question of when and why to moderate or ban has been an increasingly frequent one for tech companies, although the circumstances and content to be banned has often varied greatly. Some examples from the last several years[…]
[…]
In short, Section 230 doesn’t shield platforms from the responsibility to moderate; it in fact makes moderation possible in the first place. Nor does Section 230 require neutrality: the entire reason it exists was because true neutrality — that is, zero moderation beyond what is illegal — was undesirable by Congress.
Keep in mind that Congress is extremely limited in what it can make illegal because of the First Amendment. Indeed, the vast majority of the Communications Decency Act was ruled unconstitutional a year after it was passed in a unanimous Supreme Court decision. This is how we have arrived at the uneasy space that Cloudflare and others occupy: it is the will of the democratically elected Congress that companies moderate content above-and-beyond what is illegal, but Congress can not tell them exactly what content should be moderated.