Scratched iPhone 8 and iPhone X Screens
Unfortunately, the stainless steel band isn’t the only thing that has picked up scratches on my iPhone X. This phone has picked up scratches across the front and back glass in a way no previous iPhone I have owned has. None of them are particularly long, but they are deep enough that I can catch them with the corner of a finger nail if I try.
I’m not sure what’s going on here, but I’ve heard lots of reports like this over the last month or so.
I, too, have a scratched-up phone with bizarre-looking fake portrait-photo modes I never use, but that otherwise I absolutely love and I can’t fully believe is real.
I’ve been skeptical of claims that the iPhone X has glass that’s more prone to scratching, but there are noticeable marks building up where my thumb scrolls. Dunno if my nail or pocket lint or something is causing that.
I have now heard numerous reports about people having scratches on the band, front, and back glass. The strange thing is that I use my iPhone X caseless (white model) and it still looks pristine.
Update (2018-01-31): Christopher Pickslay:
My 3-month-old iPhone X has more scratches on the screen than any previous phone I carried for 2 years
Yep, my $1800AUD phone has scratches all over the screen from being on my wooden desk, and in my pocket.
The quality of the glass on my iPhone X is really disappointing.
mine is scratched to absolute shit from using it the same way I used my scratchless iPhone 7+ so...
Yep. 3 months in and my X has way more scratches than the 10year old original iPhone I have on my desk… the kicker of course, my X is in a case 24/7
My iPhone X screen has scratches I can feel with my nails too, and had them within the first month. Have never had that with any other iPhone, and I treat this one just as well. No idea where they came from.
Update (2018-02-01): Craig Grannell:
My 8 Plus has a scratch. No idea how it happened. Never had one on an iPhone (3G; 3GS; 4s; 5s; 6s) before. No change in usage.
Update (2018-02-05): Adam Clark Estes:
Apple says that the iPhone X features “the most durable glass ever in a smartphone, front and back.” So did I get a different kind of glass by mistake? Did Apple sacrifice some quality control as it was rushing out the first iPhone X orders? Is it just my fault? Sure, I could’ve avoided some of this grief by using a case. But I’ve never used a case, and I’ve never had a screen develop scratches so quickly or so comprehensively in a decade of using iPhones and Android phones.
The stainless steel edge has a couple of nicks but is otherwise good as new since I’ve never dropped the phone. The first scratch appeared on my iPhone X screen just a few days after I bought it. It was small, shallow, but clearly visible in the center of the screen. In the weeks that followed, more and more micro-abrasions appeared as if through sorcery. Then came a fan of deep scratches on the bottom left on the screen, deep enough that I could feel them with my finger and see them when the display was on. The latest scratch is even deeper and mars that cute little slice of screen next to the notch. It’s not like the phone is hard to use or anything. I just feel annoyed and confused that the thing is so fragile.
I’m not the only one. There are countless threads on Reddit and other forums featuring disgruntled iPhone X owners who are similarly perplexed about how easily their screens scratch.
Update (2018-02-17): Accidental Tech Podcast says that Apple semi-officially announced that it was using different glass that is less likely to crack but more likely to scratch. As someone who has never cracked an iPhone screen, I would prefer they not make that trade-off.
Update (2018-02-20): See also: Nick Heer.
Update (2018-03-15): Bob Burrough:
I see that my $800 iPhone's glass is made out of clay.
A $100 plastic phone is probably more durable than this.
OH BY THE WAY. I actually worked on *plastic* faced iPhones back in 2007. Funny thing, that. Steve Jobs made the decision to replace those with *GLASS* because he found that his keys scratched the plastic. In his absence, Apple has found a way to unsolve that problem.
