Friday, December 5, 2014

Five Fixes for OS X 10.10 Yosemite

TidBITS:

It’s common advice to wait for the X.Y.1 release of a new version of OS X before upgrading, since Apple often fixes bugs that crop up at launch quickly. OS X 10.10.1 Yosemite has been out for a bit now, though, and while it is working fine for many people, there are still a variety of complaints making the rounds on the Internet. Here then is a collection of five problems and solutions (or at least workarounds) that we’ve either experienced or had reported to us.

Probably the most annoying bugs for me are crashes (mainly Mail, Safari, Spotlight, the Dropbox extension, and codesign), Notification Center not remembering hidden applications, and my DYMO label printer not working reliably.

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Heya!

I am sorry to hear that you are having issues with your Dymo product using the latest version of OS X.

Please make sure you are using the very latest version of our Dymo Label Software (Version 8.5.2 found on the link below).

If you are using this version and you are still running into issues, please do not hesitate to contact us and we will do our best to assist you as quickly and smoothly possible.

Links
- http://dymo.li/dls852mac (Latest Software)
- http://global.dymo.com/enGB/ContactUs/default.html (Contact us Great Britain and Ireland)
- http://www.dymo.com/en-US/online-support/online-support-contact-us (Contact us: United States and Canada)

With wishes for a great Christmas
Jesper K
DYMOSupport


@Jesper Thanks. I am already using version 8.5.2.95. I will contact your support.


@Jesper I contacted support on December 15 and got an e-mail acknowledgment but never heard back from a support person.


I contacted DYMO support again. Five days later, they instructed me to manually uninstall the software, reinstall the same version 8.5.2, and restart the Mac. I did this and immediately encountered the same problems with the label printer stopping in the middle of printing a label or not starting printing at all because its queue had self-paused. The support person also wrote:

Connect the USB printer cable into a USB port directly on the computer. It will not work if connected to a USB hub, docking station or Mac keyboard.

Connecting the printer directly to the Mac did seem to help.

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