New Support Arrangements
I realised I was at the point where I was using FogBugz as little more than the world’s worst email client. From now on, I’ll keep tickets and customer support better separated, so that a better job can be done on each.
I realised I was at the point where I was using FogBugz as little more than the world’s worst email client. From now on, I’ll keep tickets and customer support better separated, so that a better job can be done on each.
