@CrashPlanHelp Same thing happened twice. Had to re-login. Both times, the error went away after it finished generating the ZIP file.
@nriley Maybe I should set that up for next time. Is there an easy way to use Back to My Mac when the other Mac has a different Apple ID?
@rosyna It was in the autosave folder, but TextEdit was not auto-opening it, and screen sharing wasn’t working. So I got it from the backup.
(No File:// / URL, just plain text from an RTF document.)
She had said that she was typing the text into Mail and suddenly it disappeared. Turns out, when I paste it into my Mail, it crashes, too!
All in all, @crashplan was successful. Restored unsaved TextEdit document that Grandma had been working on.
Trying to do a Web restore from @crashplan, but got: [{"name":"SYSTEM","description":"Cannot invoke method isDirectory() on null object"}]