Really first-class support from APC. Fast shipping on my free out-of-warranty RMA, new unit works, and they confirmed receiving old one.
@c_had I don't like subcases to cross projects, so I have a bug case (my app) and link to the crash reports (inbox) via the text.
@danielpunkass Also a tag for when the user was running a non-current version of the app.
@danielpunkass Not sure whether this will be that useful, but figure I might as well record my best guess rather than discard that effort.
@danielpunkass Yes, I have tags for haxies, corrupt address book DB, corrupt app files, various corrupt files, OS bugs.
@danielpunkass Yep, I'm using tags to keep rough track of the numbers of different kinds of crashes.
@JeffSchilling Do you have a (non-beta) release notes link for Tickets 2.1?