{"id":6779,"date":"2013-01-07T11:47:30","date_gmt":"2013-01-07T16:47:30","guid":{"rendered":"http:\/\/mjtsai.com\/blog\/?p=6779"},"modified":"2013-01-07T11:47:31","modified_gmt":"2013-01-07T16:47:31","slug":"should-error-messages-apologize","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2013\/01\/07\/should-error-messages-apologize\/","title":{"rendered":"Should Error Messages Apologize?"},"content":{"rendered":"<p>There&rsquo;s now a <a href=\"http:\/\/ux.stackexchange.com\/questions\/31359\/should-error-messages-apologize\">User Experience Stack Exchange<\/a> (via <a href=\"https:\/\/twitter.com\/spolsky\/status\/288314431081967619\">Joel Spolsky<\/a>):<\/p>\n<blockquote cite=\"http:\/\/ux.stackexchange.com\/questions\/31359\/should-error-messages-apologize\"><p>We are having a discussion on our team about an error message that says &ldquo;Sorry, you do not have permission to access this feature. Please contact your administrator for assistance.&rdquo;<\/p>\n<p>Is it appropriate to use language of &ldquo;apology&rdquo; in this instance? The rationale against it is that it would be more appropriate to &ldquo;apologize&rdquo; for something that would be considered solely the &ldquo;fault&rdquo; of the application such as downtime (&ldquo;Sorry but our site is currently unavailable&#8230;please try again later&rdquo;).<\/p><\/blockquote>","protected":false},"excerpt":{"rendered":"<p>There&rsquo;s now a User Experience Stack Exchange (via Joel Spolsky): We are having a discussion on our team about an error message that says &ldquo;Sorry, you do not have permission to access this feature. Please contact your administrator for assistance.&rdquo; Is it appropriate to use language of &ldquo;apology&rdquo; in this instance? The rationale against it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[77],"class_list":["post-6779","post","type-post","status-publish","format-standard","hentry","category-technology","tag-design"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/6779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=6779"}],"version-history":[{"count":1,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/6779\/revisions"}],"predecessor-version":[{"id":6780,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/6779\/revisions\/6780"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=6779"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=6779"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=6779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}