{"id":49576,"date":"2025-10-08T15:44:00","date_gmt":"2025-10-08T19:44:00","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=49576"},"modified":"2025-10-08T15:45:49","modified_gmt":"2025-10-08T19:45:49","slug":"customer-support-scams","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2025\/10\/08\/customer-support-scams\/","title":{"rendered":"Customer Support Scams"},"content":{"rendered":"<p><a href=\"https:\/\/mastodon.social\/@danielpunkass\/115333424146095396\">Daniel Jalkut<\/a>:<\/p>\n<blockquote cite=\"https:\/\/mastodon.social\/@danielpunkass\/115333424146095396\"><p>I&rsquo;m seeing more of a scam directed at customer support addresses, where the scammer pretends to be a customer who is having trouble with the app, and asks you to look at a screenshot of the problem, which is a link to a page that coaxes you into running a nefarious program on your computer.<\/p><\/blockquote>\n\n<p><a href=\"https:\/\/iosdev.space\/@johnbrayton\/115333561807321502\">John Brayton<\/a>:<\/p>\n<blockquote cite=\"https:\/\/iosdev.space\/@johnbrayton\/115333561807321502\">\n<p>I just got this one yesterday. It initially asked about a cookie consent dialog on my website. (Of course my websites do not have cookie consent dialogs.)<\/p>\n<\/blockquote>\n\n<p>Other Mac developers have reported this, too. I haven&rsquo;t gotten this one yet, but I&rsquo;ve seen some targeted messages that seem to be AI-generated.<\/p>\n\n<p>Previously:<\/p>\n<ul>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2025\/09\/08\/fake-mac-apps-on-github\/\">Fake Mac Apps on GitHub<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Daniel Jalkut: I&rsquo;m seeing more of a scam directed at customer support addresses, where the scammer pretends to be a customer who is having trouble with the app, and asks you to look at a screenshot of the problem, which is a link to a page that coaxes you into running a nefarious program on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2025-10-08T19:44:03Z","apple_news_api_id":"b028bd06-8f59-45f3-bcd8-46b1f63c4de7","apple_news_api_modified_at":"2025-10-08T19:45:51Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAQ==","apple_news_api_share_url":"https:\/\/apple.news\/AsCi9Bo9ZRfO82Eax9jxN5w","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[150,30,2742,1200,48,356],"class_list":["post-49576","post","type-post","status-publish","format-standard","hentry","category-technology","tag-email","tag-mac","tag-macos-tahoe-26","tag-phishing","tag-security","tag-spam"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/49576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=49576"}],"version-history":[{"count":3,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/49576\/revisions"}],"predecessor-version":[{"id":49579,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/49576\/revisions\/49579"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=49576"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=49576"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=49576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}