{"id":47484,"date":"2025-04-24T14:07:22","date_gmt":"2025-04-24T18:07:22","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=47484"},"modified":"2026-06-29T09:30:43","modified_gmt":"2026-06-29T13:30:43","slug":"careless-people","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2025\/04\/24\/careless-people\/","title":{"rendered":"Careless People"},"content":{"rendered":"<p><a href=\"https:\/\/pluralistic.net\/2025\/04\/23\/zuckerstreisand\/\">Cory Doctorow<\/a> (<a href=\"https:\/\/news.ycombinator.com\/item?id=43780363\">Hacker News<\/a>, <a href=\"http:\/\/www.amazon.com\/dp\/1250391237\/?tag=michaeltsai-20\">Amazon<\/a>):<\/p>\n<blockquote cite=\"https:\/\/pluralistic.net\/2025\/04\/23\/zuckerstreisand\/\"><p>I never would have read <em>Careless People<\/em>, Sarah Wynn-Williams&rsquo;s tell-all memoir about her years running global policy for Facebook, but then Meta&rsquo;s lawyer tried to get the book suppressed and secured an <a href=\"https:\/\/www.npr.org\/2025\/03\/14\/nx-s1-5318854\/former-meta-executive-barred-from-discussing-criticism-of-the-company\">injunction<\/a> to prevent her from promoting it.<\/p><p>[&#8230;]<\/p><p>The role Facebook played in the Christchurch quake transforms Wynn-Williams&rsquo;s passion for Facebook into something like religious zealotry. She throws herself into the project of landing the job, and she <em>does<\/em>, and after some funny culture-clashes arising from her Kiwi heritage and her public service background, she settles in at Facebook.<\/p><p>[&#8230;]<\/p><p>Suddenly, acquiring non-US users becomes a matter of urgency, and overnight Wynn-Williams is transformed from the sole weirdo talking about global markets to the key asset in pursuit off the company&rsquo;s top priority.<\/p><p>Wynn-Williams&rsquo;s explanation for this shift lies in Zuckerberg&rsquo;s personality, his need to constantly dominate (which is also why his subordinates have learned to let him win at board games).<\/p><\/blockquote>\n<p>There are so many details here that are hard to believe but apparently true.<\/p>\n\n<p>See also: <a href=\"https:\/\/www.linkedin.com\/posts\/brookeob1_i-overlapped-with-sarah-wynn-williams-entire-activity-7307410719807811585-evsf\/\">Brooke Oberwetter<\/a> and <a href=\"https:\/\/www.reddit.com\/r\/FriendsofthePod\/comments\/1jk0zun\/has_anyone_read_the_sarah_wynn_williams_book\/\">Reddit<\/a>.<\/p>\n\n<p id=\"careless-people-update-2025-04-25\">Update (<a href=\"#careless-people-update-2025-04-25\">2025-04-25<\/a>): <a href=\"https:\/\/pxlnv.com\/blog\/careless-people\/\">Nick Heer<\/a>:<\/p>\n<blockquote cite=\"https:\/\/pxlnv.com\/blog\/careless-people\/\"><p>A caveat: Wynn-Williams&rsquo; book is the work of a single source &mdash; it is her testimony. Though there are references to external documents, there is not a single citation anywhere in the thing. In an article critical of the book, Katie Harbath, one of Wynn-Williams&rsquo; former colleagues, <a href=\"https:\/\/anchorchange.substack.com\/p\/careless-people-is-careless#:~:text=Throughout%20Careless%20People%2C%20Sarah%20rarely%20mentions%20the%20incredible%20contributions%20of%20her%20peers\">observes<\/a> how infrequently credit is given to others. And <a href=\"https:\/\/www.threads.net\/@debfrost\/post\/DG_-RxvyuUm\">it seems like<\/a> it, as with <a href=\"https:\/\/www.npr.org\/2019\/06\/08\/730898366\/checking-facts-in-nonfiction\">most non-fiction books<\/a>, was not fact-checked. That is not to disparage the book or its author, but only to note that this is one person&rsquo;s recollections centred around her own actions and perspective.<\/p><p>[&#8230;]<\/p><p>Anyway, the first thing you will notice is that most of the points in Meta&rsquo;s response do not dispute the stories Wynn-Williams tells; instead, the company wants everyone to think it is all &ldquo;old news&rdquo; and it resents all this stuff being dredged up again. Yet even though this is apparently a four-hundred-page rehash, Meta is <a href=\"https:\/\/www.bbc.com\/news\/articles\/cq5zyq0250wo\">desperate to silence<\/a> Wynn-Williams in a <a href=\"https:\/\/www.theguardian.com\/books\/2025\/mar\/20\/meta-expose-tops-bestseller-chart-despite-companys-attempt-to-ban-its-promotion\">masterful gambit<\/a>. But <em>of course<\/em> Wynn-Williams is going to write about things we already know a little bit about; even so, there is much to learn.<\/p><p>[&#8230;]<\/p><p>Wynn-Williams says she spent a great deal of time reading up on Facebook&rsquo;s strategy in China since being told to take it over on a temporary basis in early 2017. Not only was the company okay with censoring users&rsquo; posts on behalf of the Chinese government, it viewed the capability as leverage and built software to help. She notices in one document &ldquo;the &lsquo;key&rsquo; offer is that Facebook will help China &lsquo;promote safe and secure social order&rsquo;&rdquo;[&#8230;]<\/p><\/blockquote>\n\n<p id=\"careless-people-update-2026-06-29\">Update (<a href=\"#careless-people-update-2026-06-29\">2026-06-29<\/a>): <a href=\"https:\/\/fortune.com\/2026\/06\/26\/meta-wynn-williams-surveillance-gag-order-lawsuit-2026\/\">Barbara Ortutay and The Associated Press<\/a> (<a href=\"https:\/\/storage.courtlistener.com\/recap\/gov.uscourts.cand.472927\/gov.uscourts.cand.472927.1.0_1.pdf\">PDF<\/a>, <a href=\"https:\/\/news.ycombinator.com\/item?id=48701822\">Hacker News<\/a>):<\/p>\n<blockquote cite=\"https:\/\/fortune.com\/2026\/06\/26\/meta-wynn-williams-surveillance-gag-order-lawsuit-2026\/\">\n<p>The lawsuit, filed Thursday in federal court in Northern California, claims the tech giant&rsquo;s private arbitration order barring her from speaking about the company or promoting her bestselling book is invalid. It also argues that the severance agreement she signed when she left Meta, in which she agreed not to disparage the company, was done under duress.<\/p>\n<p>[&#8230;]<\/p>\n<p>Over the course of more than a year since the book was published, the lawsuit claims, Meta has surveilled her, with company representatives attending her public appearances and photographing her, &ldquo;all to document that at each event, Ms. Wynn-Williams said nothing about Meta or her book.&rdquo;<\/p>\n<p>Meta, according to the lawsuit, even took issue with Wynn-Williams attending an arts and literary festival in the U.K. earlier this year, where she sat on a panel but remained silent &mdash; because other panelists were critics of the company.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Cory Doctorow (Hacker News, Amazon): I never would have read Careless People, Sarah Wynn-Williams&rsquo;s tell-all memoir about her years running global policy for Facebook, but then Meta&rsquo;s lawyer tried to get the book suppressed and secured an injunction to prevent her from promoting it.[&#8230;]The role Facebook played in the Christchurch quake transforms Wynn-Williams&rsquo;s passion for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2025-04-24T18:07:24Z","apple_news_api_id":"6cd232ee-6bc9-48e3-b9ba-2722340b400e","apple_news_api_modified_at":"2026-06-29T13:30:47Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAQ==","apple_news_api_share_url":"https:\/\/apple.news\/AbNIy7mvJSOO5uiciNAtADg","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[63,101,1547,25,295,209,2137,96],"class_list":["post-47484","post","type-post","status-publish","format-standard","hentry","category-technology","tag-book","tag-business","tag-china","tag-facebook","tag-history","tag-legal","tag-meta","tag-web"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/47484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=47484"}],"version-history":[{"count":3,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/47484\/revisions"}],"predecessor-version":[{"id":52435,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/47484\/revisions\/52435"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=47484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=47484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=47484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}