{"id":43185,"date":"2024-05-10T14:21:41","date_gmt":"2024-05-10T18:21:41","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=43185"},"modified":"2025-06-24T23:08:23","modified_gmt":"2025-06-25T03:08:23","slug":"apple-apologizes-for-ipad-crush-ad","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2024\/05\/10\/apple-apologizes-for-ipad-crush-ad\/","title":{"rendered":"Apple Apologizes for iPad &ldquo;Crush&rdquo; Ad"},"content":{"rendered":"<p><a href=\"https:\/\/www.theverge.com\/2024\/5\/9\/24153113\/apple-ipad-ad-crushing-apology\">Emma Roth<\/a> (<a href=\"https:\/\/news.ycombinator.com\/item?id=40313733\">Hacker News<\/a>):<\/p>\n<blockquote cite=\"https:\/\/www.theverge.com\/2024\/5\/9\/24153113\/apple-ipad-ad-crushing-apology\"><p>Apple has apologized after a commercial meant to showcase its <a href=\"https:\/\/www.theverge.com\/24151128\/apple-ipad-pro-2024-hands-on\">brand-new iPad Pro<\/a> drew widespread criticism among the creative community. In a statement <a href=\"https:\/\/adage.com\/article\/digital-marketing-ad-tech-news\/apple-apologizes-ipad-pro-crushed-ad-it-missed-mark\/2559321\">provided to <em>Ad Age<\/em><\/a>, Tor Myhren, Apple&rsquo;s vice president of marketing, said the company &ldquo;missed the mark.&rdquo;<\/p><p>&ldquo;Creativity is in our DNA at Apple, and it&rsquo;s incredibly important to us to design products that empower creatives all over the world,&rdquo; Myhren told <em>Ad Age<\/em>. &ldquo;Our goal is to always celebrate the myriad of ways users express themselves and bring their ideas to life through iPad. We missed the mark with this video, and we&rsquo;re sorry.&rdquo;<\/p><p>[&#8230;]<\/p><p>The ad rubbed some creatives the wrong way. Hugh Grant <a href=\"https:\/\/twitter.com\/HackedOffHugh\/status\/1788183871504204257\">called it<\/a> a &ldquo;destruction of human experience,&rdquo; while <em>Handmaid&rsquo;s Tale<\/em> director Reed Morano <a href=\"https:\/\/twitter.com\/reedmorano\/status\/1788298509780685261\">told Apple CEO<\/a> Tim Cook to &ldquo;read the room&rdquo; in a post on X.<\/p><\/blockquote>\n<p>As <a href=\"https:\/\/mjtsai.com\/blog\/2024\/05\/07\/ipad-pro-7th-generation\/#ipad-pro-7th-generation-update-2024-05-08\">I said<\/a>, I didn&rsquo;t care for the ad, and the replies to <a href=\"https:\/\/twitter.com\/tim_cook\/status\/1787864325258162239\">Tim Cook on Twitter<\/a> were almost entirely negative, but I&rsquo;m still surprised that Apple thought it necessary to apologize. I would have preferred an acknowledgment of the <a href=\"https:\/\/mjtsai.com\/blog\/2024\/04\/26\/janky-apple-id-security\/\">widespread Apple ID issue<\/a>.<\/p>\n\n<p><a href=\"https:\/\/daringfireball.net\/linked\/2024\/05\/09\/dhh-crush\">John Gruber<\/a> (<a href=\"https:\/\/mastodon.social\/@daringfireball\/112413294096218514\">Mastodon<\/a>):<\/p>\n<blockquote cite=\"https:\/\/daringfireball.net\/linked\/2024\/05\/09\/dhh-crush\">\n<p>Would this exact same commercial have evoked the same collective response in 2010? I&rsquo;m going to say no, it would not have. What about in 2018? I&rsquo;m going to say ... probably not? Something has changed. Part of it is that our culture has changed. I don&rsquo;t think many people 10 or 15 years ago would have seen dissonance between Apple&rsquo;s oft-professed sustainability ideals and a commercial celebrating the destruction of artistic tools and objects. And the bigger change is the recognition that computers are eating the world. In 2010 it was seen only as cool that computers were doing more and more stuff. Today there&rsquo;s widespread uncomfortableness, perhaps outright concern, that the digital world is consuming the analog one. It plays differently today than a decade ago to emphasize that an iPad can replace a veritable truck-full of artistic tools and toys.<\/p>\n<p>But part too is that Apple&rsquo;s position in our culture has changed. They&rsquo;re no longer, and never again will be, the upstart. They&rsquo;re The Man now. They&rsquo;re part of the firmament of our entire society, not just the tech world.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/twitter.com\/asallen\/status\/1788428991118164356\">Andy Allen<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twitter.com\/asallen\/status\/1788428991118164356\">\n<p>LG phone ad from 2008 (BBH London)<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/chaos.social\/@uliwitness\/112413168218768586\">Uli Kusterer<\/a>:<\/p>\n<blockquote cite=\"https:\/\/chaos.social\/@uliwitness\/112413168218768586\"><p>You&rsquo;re telling me that not only did Apple decided to <em>run<\/em> this stupid &ldquo;crushing it&rdquo; commercial, they ripped off an old LG ad ???<\/p><\/blockquote>\n\n<p>See also:<\/p>\n<ul>\n<li><a href=\"https:\/\/birchtree.me\/blog\/apples-crush-ad\/\">Matt Birchler<\/a><\/li>\n<li><a href=\"https:\/\/schwarztech.net\/snippets\/apples-soul-crushing-new-ad-who-thought-this-was-a-good-idea\">Eric Schwarz<\/a><\/li>\n<li><a href=\"https:\/\/world.hey.com\/dhh\/hating-apple-goes-mainstream-fe740007\">David Heinemeier Hansson<\/a><\/li>\n<li><a href=\"https:\/\/daringfireball.net\/linked\/2024\/05\/08\/apple-crush\">John Gruber<\/a><\/li>\n<li><a href=\"https:\/\/mastodon.social\/@tonyarnold\/112410718063555610\">Tony Arnold<\/a><\/li>\n<li><a href=\"https:\/\/mastodon.social\/@bigzaphod\/112407645728014878\">Sean Heber<\/a><\/li>\n<li><a href=\"https:\/\/social.panic.com\/@cabel\/112411712841144350\">Cabel Sasser<\/a><\/li>\n<li><a href=\"https:\/\/coreint.org\/2024\/05\/episode-598-maybe-they-just-hate-pianos\/\">Core Intuition<\/a><\/li>\n<li><a href=\"https:\/\/www.macrumors.com\/2024\/05\/10\/apple-crush-ad-apology\/\">MacRumors<\/a><\/li>\n<li><a href=\"https:\/\/om.co\/2024\/05\/09\/apple-is-primed-to-stumble\/\">Om Malik<\/a><\/li>\n<li><a href=\"https:\/\/daringfireball.net\/linked\/2024\/05\/09\/apple-crush-apology\">John Gruber<\/a><\/li>\n<li><a href=\"https:\/\/mastodon.social\/@stroughtonsmith\/112413446285918855\">Steve Troughton-Smith<\/a><\/li>\n<li><a href=\"https:\/\/mastodon.social\/@lapcatsoftware\/112413318918550455\">Jeff Johnson<\/a><\/li>\n<li><a href=\"https:\/\/mastodon.social\/@craiggrannell\/112413380131136249\">Craig Grannell<\/a><\/li>\n<li><a href=\"https:\/\/mastodon.cloud\/@drewmccormack\/112413489198302677\">Drew McCormack<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/markgurman\/status\/1788732819990298681\">Mark Gurman<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/getifyX\/status\/1788786523640316265\">getifyX<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/bcmerchant\/status\/1788237584738697700\">Brian Merchant<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/sdw\/status\/1788276255671902309\">Sebastiaan de With<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/zcichy\/status\/1788457962304151801\">Zac Alan Cichy<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/DamienPetrilli\/status\/1788456683951301038\">Damien<\/a> <a href=\"https:\/\/twitter.com\/DamienPetrilli\/status\/1788466347967393962\">Petrilli<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/jcenters\/status\/1788443213633647055\">Josh Centers<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/AdamSinger\/status\/1788187760718655515\">Adam Singer<\/a><\/li>\n<\/ul>\n\n<p>Previously:<\/p>\n<ul>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2024\/05\/07\/ipad-pro-7th-generation\/\">iPad Pro (M4, 7th Generation)<\/a><\/li>\n<\/ul>\n\n<p id=\"apple-apologizes-for-ipad-crush-ad-update-2024-05-16\">Update (2024-05-16): <a href=\"https:\/\/kensegall.com\/2024\/05\/12\/apples-momentary-lapse-of-reason\/\">Ken Segall<\/a>:<\/p>\n<blockquote cite=\"https:\/\/kensegall.com\/2024\/05\/12\/apples-momentary-lapse-of-reason\/\"><p>Apple has a long and illustrious history of great advertising. Only twice in the past forty years has it received a public shaming for an ad or campaign.<\/p><p>In the 1985 Super Bowl, the <a href=\"https:\/\/youtu.be\/HGLdshNAR00?si=DjPcNybO_7ecJsPp\">Lemmings<\/a> ad insulted the very audience it was trying to win. During the 2012 Summer Olympics, the <em>Genius<\/em> campaign was savaged for being embarrassingly unfunny. (Even I couldn&rsquo;t resist joining the <a href=\"https:\/\/kensegall.com\/2012\/07\/30\/new-apple-ads-landing-with-a-serious-thud\/\">attack<\/a> on that one.)<\/p><p>[&#8230;]<\/p><p>When the 2012 <em>Genius<\/em> campaign was maligned far and wide, it was yanked off the air in a matter of days and simultaneously deleted from Apple&rsquo;s website and YouTube Channel. Instead of an apology, there was a whitewash. Apple PR said that the campaign was scheduled to run for only a few days all along. Uh, right.<\/p><p><em>Crush<\/em> is getting a different treatment. It was the beneficiary of a quick apology (good) and Apple has removed it from broadcast TV (good). However, the ad remains visible in all other media (not so good).<\/p><\/blockquote>\n\n<p><a href=\"https:\/\/www.theverge.com\/2024\/5\/9\/24152987\/apple-crush-ad-piano-ipad\">Elizabeth Lopatto<\/a>:<\/p>\n<blockquote cite=\"https:\/\/www.theverge.com\/2024\/5\/9\/24152987\/apple-crush-ad-piano-ipad\">\n<p>The message many of us received was this: Apple, a trillion-dollar behemoth, will crush everything beautiful and human, everything that&rsquo;s a pleasure to look at and touch, and all that will be left is a skinny glass and metal slab.<\/p>\n<p>[&#8230;]<\/p>\n<p>Apple has a habit of suggesting its older devices are obsolete by releasing new versions that change their shells and styling without altering what they <em>do<\/em> in any meaningful way. The point of this ad is not about the iPad&rsquo;s creative uses &mdash;&nbsp;it&rsquo;s that it&rsquo;s <em>skinny.<\/em> That&rsquo;s the big selling point: <em>the skinniest ever.<\/em> Apple was so focused on its exciting new marketing feature that it lost sight of what&rsquo;s really important: the tools that make the things we love.&nbsp;<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/twit.social\/@glennf\/112418884240111472\">Glenn Fleishman<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twit.social\/@glennf\/112418884240111472\">\n<p>It just struck me what Apple got wrong with its &ldquo;crushing ad.&rdquo;<\/p>\n<p>They thought we would identify with the iPad, not the creative instruments and materials.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/stratechery.com\/2024\/the-great-flattening\/\">Ben Thompson<\/a>:<\/p>\n<blockquote cite=\"https:\/\/stratechery.com\/2024\/the-great-flattening\/\">\n<p>This is what I mean when I say that Apple&rsquo;s iPad ad hit the mark: the reason why I think the ad resonated so deeply is that it captured something deep in the gestalt that actually has very little to do with trumpets or guitars or bottles of paint; rather, thanks to the Internet &mdash; particularly the smartphone-denominated Internet &mdash; everything is an app.<\/p>\n<p>[&#8230;]<\/p>\n<p>One thing I do credit Apple for is not trying to erase the ad from the Internet &mdash; it&rsquo;s still posted on <a href=\"https:\/\/twitter.com\/tim_cook\/status\/1787864325258162239\">CEO Tim Cook&rsquo;s X account<\/a> &mdash; because I think it&rsquo;s important not just as a marker of what has happened over the last several years, but also the choices facing us in the years ahead.<\/p>\n<p>[&#8230;]<\/p>\n<p>What is increasingly clear, though, is that Jobs&rsquo; prediction that future changes would be even more profound raise questions about the &ldquo;bicycle for the mind&rdquo; analogy itself: specifically, will AI be a bicycle that we control, or an unstoppable train to destinations unknown? To put it in the same terms as the ad, will human will and initiative be flattened, or expanded?<\/p>\n<\/blockquote>\n\n<p>See also:<\/p>\n<ul>\n<li><a href=\"https:\/\/tidbits.com\/2024\/05\/10\/apple-apologizes-for-tone-deaf-crush-ipad-pro-ad\/\">TidBITS<\/a><\/li>\n<li><a href=\"https:\/\/deadline.com\/2024\/05\/ipad-ad-backlash-crushinghugh-grant-justine-bateman-1235909002\/\">Dominic Patten<\/a><\/li>\n<li><a href=\"https:\/\/www.rogerebert.com\/mzs\/dear-tim-cook-be-a-decent-human-being-and-delete-this-horrible-violent-depressing-ad-for-your-product\">Matt Zoller Seitz<\/a><\/li>\n<li><a href=\"https:\/\/talk.macpowerusers.com\/t\/apple-doesn-t-understand-why-you-use-technology\/37179\">Mac Power Users<\/a><\/li>\n<li><a href=\"https:\/\/ia.net\/topics\/no-thanks\">iA<\/a><\/li>\n<\/ul>\n\n<p><a href=\"https:\/\/twitter.com\/SamsungMobileUS\/status\/1790824457365594487\">Samsung<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twitter.com\/SamsungMobileUS\/status\/1790824457365594487\">\n<p>We would never crush creativity. #UnCrush<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Emma Roth (Hacker News): Apple has apologized after a commercial meant to showcase its brand-new iPad Pro drew widespread criticism among the creative community. In a statement provided to Ad Age, Tor Myhren, Apple&rsquo;s vice president of marketing, said the company &ldquo;missed the mark.&rdquo;&ldquo;Creativity is in our DNA at Apple, and it&rsquo;s incredibly important to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2024-05-10T18:21:44Z","apple_news_api_id":"a39151e3-d078-4de8-a180-b4353aba7a76","apple_news_api_modified_at":"2024-05-16T19:08:43Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAABQ==","apple_news_api_share_url":"https:\/\/apple.news\/Ao5FR49B4TeihgLQ1Orp6dg","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[38,1750,145,663],"class_list":["post-43185","post","type-post","status-publish","format-standard","hentry","category-technology","tag-apple","tag-apple-event","tag-ipad","tag-marketing"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/43185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=43185"}],"version-history":[{"count":7,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/43185\/revisions"}],"predecessor-version":[{"id":43275,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/43185\/revisions\/43275"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=43185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=43185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=43185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}