{"id":37566,"date":"2022-11-04T17:34:22","date_gmt":"2022-11-04T21:34:22","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=37566"},"modified":"2024-01-09T09:58:20","modified_gmt":"2024-01-09T14:58:20","slug":"iphone-water-resistance-claims","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2022\/11\/04\/iphone-water-resistance-claims\/","title":{"rendered":"iPhone Water Resistance Claims"},"content":{"rendered":"

Tim Hardwick<\/a> (in 2020):<\/p>\n

In marketing materials[…], Apple said its iPhones were water resistant at a depth of between one and four meters for up to 30 minutes, depending on the model.<\/p>

However, according to [Italy]’s competition regulator, the messages did not clarify that the claims are only true under specific conditions, for example during controlled laboratory tests with the use of static and pure water, and not in the normal conditions of use by consumers.<\/p>

The regulator also took issue with Apple’s warranty terms, which do not cover damage caused by liquids. The authority considered it inappropriate to push an “aggressive” commercial practice highlighting water resistance as a feature, while at the same time refusing to provide post-sales warranty assistance if the iPhone models in question suffer water damage.<\/p><\/blockquote>\n\n

Hartley Charlton<\/a> (in February):<\/p>\n

A federal judge in the U.S. has dismissed a proposed class-action lawsuit that accused Apple of misleading customers about the iPhone’s water resistance (via Reuters<\/em><\/a>).<\/p>

[…]<\/p>

U.S. District Judge Denise Cote has ruled that while the plaintiffs plausibly alleged that Apple’s advertising could mislead some customers, they did not demonstrate that their iPhones were damaged by “liquid contact” Apple promised they could withstand. The judge also found no evidence of fraud, citing a lack of proof that Apple consciously intended to overstate its water-resistance claims for commercial gain.<\/p>\n

[…]<\/p>\n

According to Apple, water and dust resistance are not permanent conditions and can deteriorate over time as a result of normal wear. Apple’s warranty does not cover liquid damage, so it is best to exercise caution when it comes to liquid exposure.<\/p><\/blockquote>\n\n

Previously:<\/p>\n