{"id":34564,"date":"2021-12-28T15:43:19","date_gmt":"2021-12-28T20:43:19","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=34564"},"modified":"2021-12-28T15:43:19","modified_gmt":"2021-12-28T20:43:19","slug":"ubisoft-account-deleted-for-inactivity","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2021\/12\/28\/ubisoft-account-deleted-for-inactivity\/","title":{"rendered":"Ubisoft Account Deleted for Inactivity"},"content":{"rendered":"

Marc Marasigan<\/a> (via Hacker News<\/a>):<\/p>\n

According to PCWorld<\/a>, the account in question had been inactive for more than a year when the owner decided to take a break from gaming. “In 2020, I sold my PC because I was gaming way too much and it went a bit over the healthy way of doing it. I made a choice to work and attend school,” said the account owner Tor.<\/p>

When he decided to get back into gaming in summer 2021, he found that he was unable to login to his Ubisoft account. He was able to reset his password but later discovered that the account itself had been closed and permanently deleted along with hundreds of dollars’ worth of games.<\/p>

[…]<\/p>

Upon checking his email, Tor said that he found an inactivity warning from Ubisoft in his spam folder dated January 20th. The email stated that his account had been temporarily shut down and will be permanently closed if he didn’t click the provided link within 30 days.<\/p><\/blockquote>\n

Ubisoft says this was a glitch and that they don’t intentionally delete inactive accounts that have purchased content.<\/p>\n

\n

When he tried contacting Ubisoft regarding the email, the company’s representatives told him that they won’t be able to recover any of his games because his account had been closed. “If the account is closed, there is no way to restore it,” said the support rep.<\/p><\/blockquote>\n\n

Previously:<\/p>\n