{"id":31954,"date":"2021-03-22T15:49:20","date_gmt":"2021-03-22T19:49:20","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=31954"},"modified":"2021-11-15T15:42:48","modified_gmt":"2021-11-15T20:42:48","slug":"butterfly-keyboard-class-action-lawsuit","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2021\/03\/22\/butterfly-keyboard-class-action-lawsuit\/","title":{"rendered":"Butterfly Keyboard Class Action Lawsuit"},"content":{"rendered":"<p><a href=\"https:\/\/www.macrumors.com\/2021\/03\/22\/apple-butterfly-keyboard-lawsuit-class-action\/\">Juli Clover<\/a> (<a href=\"https:\/\/twitter.com\/MacRumors\/status\/1374036583712649217\">tweet<\/a>):<\/p>\n<blockquote cite=\"https:\/\/www.macrumors.com\/2021\/03\/22\/apple-butterfly-keyboard-lawsuit-class-action\/\"><p>Apple customers unhappy with the butterfly keyboards used in MacBook models from 2015 on will be able to proceed with a lawsuit against the Cupertino company, as the judge overseeing the case has given it class action status [<a href=\"https:\/\/www.courtlistener.com\/recap\/gov.uscourts.cand.326502\/gov.uscourts.cand.326502.306.2.pdf\">PDF<\/a>]. The suit covers anyone who purchased a MacBook with a butterfly keyboard in California, New York, Florida, Illinois, New Jersey, Washington, and Michigan.<\/p><\/blockquote>\n\n<p><a href=\"https:\/\/www.theverge.com\/2021\/3\/22\/22344397\/apple-macbook-butterfly-keyboard-switches-defective-class-action-lawsuit-certified\">Adi Robertson<\/a>:<\/p>\n<blockquote cite=\"https:\/\/www.theverge.com\/2021\/3\/22\/22344397\/apple-macbook-butterfly-keyboard-switches-defective-class-action-lawsuit-certified\">\n<p>This suit claims Apple knew for years that its butterfly switches were defective &mdash; and that its incremental changes weren&rsquo;t fixing the core problem. It cites internal communications inside Apple, including an executive who wrote that &ldquo;no matter how much lipstick you try to put on this pig [referring to the butterfly keyboard]&#8230;it&rsquo;s still ugly.&rdquo;<\/p>\n<\/blockquote>\n\n<p>See also: <a href=\"https:\/\/tidbits.com\/2021\/03\/22\/class-action-lawsuit-apple-knew-butterfly-keyboards-were-faulty\/\">TidBITS<\/a>.<\/p>\n\n<p>Previously:<\/p>\n<ul>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2019\/11\/07\/limits-to-apples-butterfly-keyboard-repair-program\/\">Limits to Apple&rsquo;s Butterfly Keyboard Repair Program<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2019\/11\/01\/tylenol-moment-for-apples-laptop-keyboards\/\">Tylenol Moment for Apple&rsquo;s Laptop Keyboards<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2018\/06\/23\/apple-launches-keyboard-repair-program-for-macbook-and-macbook-pro\/\">Apple Launches Keyboard Repair Program for MacBook and MacBook Pro<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2017\/10\/18\/unreliable-macbook-pro-keyboards\/\">Unreliable MacBook Pro Keyboards<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2016\/10\/27\/new-macbook-pros-and-the-state-of-the-mac\/\">New MacBook Pros and the State of the Mac<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2015\/04\/09\/the-12-inch-macbook\/\">The 12-inch MacBook<\/a><\/li>\n<\/ul>\n\n<p id=\"butterfly-keyboard-class-action-lawsuit-update-2021-03-23\">Update (2021-03-23): <a href=\"https:\/\/pxlnv.com\/linklog\/butterfly-keyboards-class-action\/\">Nick Heer<\/a>:<\/p>\n<blockquote cite=\"https:\/\/pxlnv.com\/linklog\/butterfly-keyboards-class-action\/\">\n<p>A <a href=\"https:\/\/www.courtlistener.com\/recap\/gov.uscourts.cand.326502\/gov.uscourts.cand.326502.229.0.pdf\">document<\/a> (PDF) filed in this lawsuit in August last year suggests &mdash; if you read between the heavy redactions &mdash; that Apple was aware of its poorer performance as far back as June 2013[&#8230;] But I am more curious about why it took so long to address these glaring problems. Why did this seem, from an outsider&rsquo;s perspective, to not be among the highest priorities in the company? Why not, after the first year, stick the guts of the newer MacBook Pro model into a revised version of the old case? The question for me is not as much <em>why did Apple try this keyboard in the first place?<\/em> as it is <em>why did it continue selling Macs with this keyboard?<\/em> &mdash; that, for me, is a greater concern.<\/p><\/blockquote>\n\n<p>See also: <a href=\"https:\/\/news.ycombinator.com\/item?id=26548291\">Hacker News<\/a>.<\/p>\n\n<p>Previously:<\/p>\n<ul>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2020\/08\/27\/where-did-macs-resale-value-go\/\">Where Did Mac&rsquo;s Resale Value Go?<\/a><\/li>\n<\/ul>\n\n<p id=\"butterfly-keyboard-class-action-lawsuit-update-2021-11-15\">Update (2021-11-15): <a href=\"https:\/\/www.theverge.com\/22774259\/adi-robertson-desk-tech-setup-writer-decor\">Adi Robertson<\/a>:<\/p>\n<blockquote cite=\"https:\/\/www.theverge.com\/22774259\/adi-robertson-desk-tech-setup-writer-decor\">\n<p>Sadly, I got the MacBook during Apple&rsquo;s bad keyboard years, and I guess it couldn&rsquo;t handle my typing volume and intensity. I&rsquo;ve broken so many keys on butterfly keyboards that I gave up on getting them repaired and stacked a Bluetooth keyboard on my laptop with a cardboard separator.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Juli Clover (tweet): Apple customers unhappy with the butterfly keyboards used in MacBook models from 2015 on will be able to proceed with a lawsuit against the Cupertino company, as the judge overseeing the case has given it class action status [PDF]. The suit covers anyone who purchased a MacBook with a butterfly keyboard in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2021-03-22T19:49:23Z","apple_news_api_id":"73252167-a6a4-40b9-9a25-324034b6c807","apple_news_api_modified_at":"2021-11-15T20:42:51Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAg==","apple_news_api_share_url":"https:\/\/apple.news\/AcyUhZ6akQLmaJTJANLbIBw","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[38,423,41,209,30,1173,100],"class_list":["post-31954","post","type-post","status-publish","format-standard","hentry","category-technology","tag-apple","tag-keyboard","tag-lawsuit","tag-legal","tag-mac","tag-macbook-air","tag-macbookpro"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/31954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=31954"}],"version-history":[{"count":4,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/31954\/revisions"}],"predecessor-version":[{"id":34170,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/31954\/revisions\/34170"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=31954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=31954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=31954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}