{"id":27823,"date":"2020-01-09T20:39:28","date_gmt":"2020-01-10T01:39:28","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=27823"},"modified":"2023-01-05T16:11:06","modified_gmt":"2023-01-05T21:11:06","slug":"end-accept-decline-hold-accept","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2020\/01\/09\/end-accept-decline-hold-accept\/","title":{"rendered":"End & Accept, Decline, Hold & Accept"},"content":{"rendered":"

Brenden Mulligan<\/a>, on the three choices given when you’re on an iPhone call and a new call comes in:<\/p>\n

\n

These options break my brain every time.<\/p>\n\"iOS\n

The issues:<\/p>\n

1. It’s unnecessary decision making in the 10 seconds before the new call goes to voicemail<\/p>\n

2. It’s too specific about what’s going to happen to the current call<\/p>\n

[…]<\/p>\n

This is an interesting one because you don’t see this in a stress free state. You see it while juggling at least one other task, and you have time pressures, etc. and you don’t see this UI very often.<\/p>\n<\/blockquote>\n\n

I find this confusing, too. One issue is that the language isn’t parallel. In two of the choices, the first word applies to the current call, but in the other one it applies to the new call. Keeping the current structure, I think it would be clearer to have either:<\/p>\n