{"id":27765,"date":"2020-01-03T14:42:34","date_gmt":"2020-01-03T19:42:34","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=27765"},"modified":"2020-01-03T14:42:34","modified_gmt":"2020-01-03T19:42:34","slug":"macbook-pro-diary-a-third-failure","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2020\/01\/03\/macbook-pro-diary-a-third-failure\/","title":{"rendered":"MacBook Pro Diary: A Third Failure"},"content":{"rendered":"<p><a href=\"https:\/\/9to5mac.com\/2019\/12\/04\/a-third-failure\/\">Ben Lovejoy<\/a> (<a href=\"https:\/\/twitter.com\/9to5mac\/status\/1202238296283373571\">tweet<\/a>):<\/p>\n<blockquote cite=\"https:\/\/9to5mac.com\/2019\/12\/04\/a-third-failure\/\"><p>My immediate reaction was frustration at the fact that it appeared nobody had carried out a real-life test of the machine. The records showed that it had been put through all the automated tests, and had passed all of them. It also showed that a &lsquo;functional test&rsquo; had been performed. This is what is supposed to be a real-life test: starting up and then running some software to ensure that trackpad, keyboard, microphone, speakers, and so on, were all working.<\/p><p>However, what hadn&rsquo;t been done was to startup or wake the machine on battery, as that&rsquo;s what resulted in an instant shutdown when the machine was brought in and still resulted in an instant shutdown when I tested it on collection.<\/p><p>[&#8230;]<\/p><p>A third failure in a three-year-old machine. Put another way, the MacBook Pro has three modular components, and two of them have failed. Additionally, the keyboard is liable to do so again as it&rsquo;s been replaced with an identical one which has <a href=\"https:\/\/9to5mac.com\/2019\/12\/03\/keyboard-class-action-lawsuit\/\">the same inherent design flaw<\/a>.<\/p><p>[&#8230;]<\/p><p>I am considering fairly radical action in response: taking the advice of one reader [&#8230;] to always buy AppleCare, then replace the machine every three years so it&rsquo;s always under warranty.<\/p><\/blockquote>\n\n<p>Practically speaking, I can see why that might make sense. But it&rsquo;s a bad signal to send: make unreliable hardware, and we&rsquo;ll respond by subscribing to it.<\/p>\n\n<p>Previously:<\/p>\n<ul>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2019\/12\/20\/apple-stops-staingate-repairs-after-4-years\/\">Apple Stops Staingate Repairs After 4 Years<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2019\/11\/20\/where-to-get-apple-products-repaired\/\">Where to Get Apple Products Repaired<\/a><\/li>\n<li><a href=\"https:\/\/mjtsai.com\/blog\/2017\/09\/11\/an-apple-support-experience\/\">An Apple Support Experience<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Ben Lovejoy (tweet): My immediate reaction was frustration at the fact that it appeared nobody had carried out a real-life test of the machine. The records showed that it had been put through all the automated tests, and had passed all of them. It also showed that a &lsquo;functional test&rsquo; had been performed. This is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2020-01-03T19:42:37Z","apple_news_api_id":"41a99cd9-33c5-49a6-baba-b2cde4e3e19b","apple_news_api_modified_at":"2020-01-03T19:42:37Z","apple_news_api_revision":"AAAAAAAAAAD\/\/\/\/\/\/\/\/\/\/w==","apple_news_api_share_url":"https:\/\/apple.news\/AQamc2TPFSaa6urLN5OPhmw","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[416,452,30,100,1666],"class_list":["post-27765","post","type-post","status-publish","format-standard","hentry","category-technology","tag-applecare","tag-hardware","tag-mac","tag-macbookpro","tag-macos-10-15"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/27765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=27765"}],"version-history":[{"count":1,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/27765\/revisions"}],"predecessor-version":[{"id":27766,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/27765\/revisions\/27766"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=27765"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=27765"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=27765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}