{"id":27345,"date":"2019-11-25T12:59:49","date_gmt":"2019-11-25T17:59:49","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=27345"},"modified":"2019-12-12T20:21:07","modified_gmt":"2019-12-13T01:21:07","slug":"apple-store-removes-customer-reviews","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2019\/11\/25\/apple-store-removes-customer-reviews\/","title":{"rendered":"Apple Store Removes Customer Reviews"},"content":{"rendered":"

Amber Neely<\/a> (Slashdot<\/a>, Hacker News<\/a>):<\/p>\n

AppleInsider<\/em> received a tip from a reader who had noted the buyer review section was missing on Apple’s online retail store page.<\/a> The user also pointed out that the pages have been removed from U.S., U.K., and Australian Apple online stores, which suggests this is not simply a mistake, but rather an intentional move on Apple’s behalf.<\/p>

The reviews were pulled over the weekend, though it’s not clear as to why this has happened. Apple had been known for leaving up even especially negative reviews, which demonstrated both transparency and integrity to their customers.<\/p><\/blockquote>\n\n

Chance Miller<\/a>:<\/p>\n

\n

The Verge<\/em><\/a> points out that it was not uncommon for Apple products and accessories to have unfavorable customer reviews through Apple’s online store. For example, Apple’s Lightning to 3.5mm headphone jack adapter had over 700 one-star reviews.<\/p>\n<\/blockquote>\n

Presumably this was because customers were mad that newer iPhones need such an adapter, not because the adapter itself didn’t work. On the other hand, the Lightning video adapters have been widely reported to not be reliable. And the extended Magic Keyboard is well regarded but had lots of critical reviews because of its bending problem.<\/p>\n\n

Previously:<\/p>\n