{"id":27018,"date":"2019-10-22T16:55:03","date_gmt":"2019-10-22T20:55:03","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=27018"},"modified":"2019-10-23T16:44:07","modified_gmt":"2019-10-23T20:44:07","slug":"exactscan-leaves-the-mac-app-store","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2019\/10\/22\/exactscan-leaves-the-mac-app-store\/","title":{"rendered":"ExactScan Leaves the Mac App Store"},"content":{"rendered":"

Ashley Bischoff<\/a>:<\/p>\n

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I ran into the same problem that you did with my ScanSnap no longer working on recent versions of macOS. And I ended up trying exactscan.com since it claimed to work with lots of scanners.<\/p>\n

And not only does it work but I might even like it better than ScanSnap Manager!<\/p>\n<\/blockquote>\n\n

ExactCODE<\/a>:<\/p>\n

With macOS 10.15 “Catalina” Apple introduced many incompatibilities and we where actually left with the impression that Apple will address some of them as well as some more bugs before releasing Catalina to the public.<\/p>

After releasing the Catalina Golden Master build to developers on October the 3rd, we immediately finished fixing any new crash and issue we could find over the weekend. In our opinion, leaving developer just four (4!) days over a weekend with a public release on October the 7th is not very professional. While we still updated our applications in time, Apple did not review them for the AppStore, and instead rejected them first for a crash (sigh!), and later for requiring UI changes, including showing a Save As panel for each generated file. Now this may not sound like much, this is a serious issue for a document scan application which easily generates hundreds of files in an hour, and thousands of files a day, with file names automatically generated, either thru counters, or advanced auto-id features, such as barcodes.<\/p><\/blockquote>\n

It’s ridiculous for shipping a bug fix to be conditioned on making a major user interface change to an app that’s already had 100 updates approved. And, in this case, the proposed “fix” sounds like it makes the app much worse.<\/p>\n\n

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With seven years in the AppStore we were actually brainstorming how we could transition this to financially viable future. We would have preferred Apple to eventually support price reduced upgrades, which Apple to date did not. We could only start a completely new application, or transition to in-app purchases and subscriptions, e.g. for OCR, barcode or other features. Neither of which we are particular fans of, and it certainly does not help that Apple over the years was never really supportive, and usually only caused review drama and took 30% of our sales.<\/p><\/blockquote>\n\n

Previously:<\/p>\n